Return stolen by company
I had a mixer returned to them in April. Still chasing getting it back almost 3 months later. No replies canβt get through to customer service etc on phone and no email replies. They have basically stolen the mixer on me.
4.5
Excellent
1,000 reviews
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Review summary
PMT Online is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great Service
Big thank you to the amazing service offered at the Newcastle branch, especially from Nick. Helped me loads with my A-level project which I am doing about guitars.
I didnt receive my order
I ordered an electric guitar on 28.05.25. It was supposed to be delivered on 30.05.25 but it was not. When I contacted the company, they told me that they would ship it again, it's been almost a month but I still haven't received my order. I will complain to #citizensadvice.org.uk, I want my money back. Don't order from here, they don't care.
Really helpful, great response times.
I emailed about an electronic drum kit I was thinking of buying, I got emailed back by a really helpful guy, Jacob. I got the drum kit and itβs an amazing investment. I absolutely love it.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.pmtonline.co.uk
All reviews
1,000 total β’ Write a review
Showing 921 - 930 of 996 reviews
NH
Guitar strings
Product exactly as described and with prompt delivery!
Date of experience: December 29, 2024
ND
fast delivery and excellently packaged
fast delivery and excellently packaged
Date of experience: December 29, 2024
DN
You sent me the wrong guitar!
You sent me the wrong guitar!
Date of experience: December 29, 2024
AS
Awesome service
Awesome service, customer service was impeccable
Date of experience: December 29, 2024
MP
Easy to use website
A good selection of products at decent prices. The purchase was easy and the delivery was prompt.
Date of experience: December 28, 2024
PB
Easy to buy on line and delivery was onβ¦
Easy to buy on line and delivery was on time great item pre owned and condition superb
Date of experience: December 28, 2024
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