Return stolen by company
I had a mixer returned to them in April. Still chasing getting it back almost 3 months later. No replies canβt get through to customer service etc on phone and no email replies. They have basically stolen the mixer on me.
4.5
Excellent
1,000 reviews
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Review summary
PMT Online is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great Service
Big thank you to the amazing service offered at the Newcastle branch, especially from Nick. Helped me loads with my A-level project which I am doing about guitars.
I didnt receive my order
I ordered an electric guitar on 28.05.25. It was supposed to be delivered on 30.05.25 but it was not. When I contacted the company, they told me that they would ship it again, it's been almost a month but I still haven't received my order. I will complain to #citizensadvice.org.uk, I want my money back. Don't order from here, they don't care.
Really helpful, great response times.
I emailed about an electronic drum kit I was thinking of buying, I got emailed back by a really helpful guy, Jacob. I got the drum kit and itβs an amazing investment. I absolutely love it.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.pmtonline.co.uk
All reviews
1,000 total β’ Write a review
Showing 901 - 910 of 996 reviews
cs
Fast service easy to order and greatβ¦
Fast service easy to order and great delivery only 2 days to wait which is great
Date of experience: December 31, 2024
KS
Jacob gave me lots of advice which wasβ¦
Jacob gave me lots of advice which was really helpful
Date of experience: December 31, 2024
NG
Boss SDE3 what a pedal
Great product/ transaction, super fast delivery
Date of experience: December 31, 2024
JN
Quick delivery
Quick delivery Even over the festive period All ways a pleasure to deal with PMT
Date of experience: December 31, 2024
MA
Easy to browse guitars
Easy to browse guitars. Previous customer reviews are helpful.
Date of experience: December 31, 2024
MC
Prompt ordering,informed of trackingβ¦
Prompt ordering,informed of tracking and delivered on time, perfect
Date of experience: December 31, 2024
KH
Guitar Power Supply Unitβ¦
Very easy to order items and payments straight forward . Price of the product is quite good
Date of experience: December 31, 2024
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