Return stolen by company
I had a mixer returned to them in April. Still chasing getting it back almost 3 months later. No replies canβt get through to customer service etc on phone and no email replies. They have basically stolen the mixer on me.
4.5
Excellent
1,000 reviews
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Review summary
PMT Online is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great Service
Big thank you to the amazing service offered at the Newcastle branch, especially from Nick. Helped me loads with my A-level project which I am doing about guitars.
I didnt receive my order
I ordered an electric guitar on 28.05.25. It was supposed to be delivered on 30.05.25 but it was not. When I contacted the company, they told me that they would ship it again, it's been almost a month but I still haven't received my order. I will complain to #citizensadvice.org.uk, I want my money back. Don't order from here, they don't care.
Really helpful, great response times.
I emailed about an electronic drum kit I was thinking of buying, I got emailed back by a really helpful guy, Jacob. I got the drum kit and itβs an amazing investment. I absolutely love it.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.pmtonline.co.uk
All reviews
1,000 total β’ Write a review
Showing 81 - 90 of 996 reviews
MP
Great Service!
Easy to find the accessories I wanted on their website, good prices, (and shown as VAT incusive, which I like). Dispatch was fast and the packing good. A company well worth buying from. Great service!
Date of experience: May 26, 2025
KB
All good
I am happy with my purchase, delivery and support that I received to setup the product.
Date of experience: May 26, 2025
ST
Nice and straight forward with easyβ¦
Nice and straight forward with easy payment methods.
Date of experience: May 25, 2025
AN
Competitive pricing and service as always
Competitive pricing and always great service from knowledgeable, passionate staff.
Date of experience: May 24, 2025
GH
Good service from PMT
Purchased the amplifier at a very good price and I am very happy with its performance. The delivery was supposed to come on the Tuesday but did not arrive until Wednesday which was presumably a mistake by the courier. PMT did a good service.
Date of experience: May 24, 2025
MG
Excellent service go
Excellent service got a b stock item very pleased with it
Date of experience: May 23, 2025
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