Return stolen by company
I had a mixer returned to them in April. Still chasing getting it back almost 3 months later. No replies canβt get through to customer service etc on phone and no email replies. They have basically stolen the mixer on me.
4.5
Excellent
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Review summary
PMT Online is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great Service
Big thank you to the amazing service offered at the Newcastle branch, especially from Nick. Helped me loads with my A-level project which I am doing about guitars.
I didnt receive my order
I ordered an electric guitar on 28.05.25. It was supposed to be delivered on 30.05.25 but it was not. When I contacted the company, they told me that they would ship it again, it's been almost a month but I still haven't received my order. I will complain to #citizensadvice.org.uk, I want my money back. Don't order from here, they don't care.
Really helpful, great response times.
I emailed about an electronic drum kit I was thinking of buying, I got emailed back by a really helpful guy, Jacob. I got the drum kit and itβs an amazing investment. I absolutely love it.
Company details
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Contact info
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Website
www.pmtonline.co.uk
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Showing 851 - 860 of 996 reviews
PR
Good stock, easy ordering, reliable delivery
Good quality stock, easy straightforwarding ordering system, next day before noon delivery option, got me the gear I needed in time for a gig the next evening. Recommended!
Date of experience: January 8, 2025
a
Easy to use website
Easy to use website, good delivery and good product.
Date of experience: January 8, 2025
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