Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

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Showing 981 - 990 of 996 reviews
NB
4 out of 5 stars

Purchase of Leasehold New Development

I opted to use PLS as recommended by PJ Livesey the developers for my apartment. I had never bought new or leaehold before, so made sense to use a solicitor who was familiar with the development. The completion date was delayed, but this was not due to PLS. Charlotte Hawkins was very efficient, & responsive to emails. It was a different experience to using my local solicitor, no face to face meetings etc but business was carried out very professionally, securely and using modern ways of commnication and signing made life very easy for me. I would recommend PLS to other buyers. Thank you.

Date of experience: September 29, 2023

R
5 out of 5 stars

Really good communication.

Really good communication and clear guidance from Caroline and Rubina. I would definitely recommend PLS for conveyancing.

Date of experience: September 28, 2023

LW
1 out of 5 stars

Extremely poor experience

PLS never reply to your emails (once a week on average if you’re lucky and when the do it’s very brief), never take your calls. My sale has been going on since June 01 and it’s still going. It’s so close to the end yet it’s not getting the attention from the conveyancer. As a paying client I have never felt so unimportant. I used PLS to purchase the property I am now selling. This was three years ago and they didn’t get round to registering me against the property on the land register. I am extremely close to the buyer withdrawing from the sale due to PLS holding up the sale with their poor communication, errors and quite frankly unwillingness to cooperate. I am so worried yet they don’t appear to care.

Date of experience: September 28, 2023

LK
1 out of 5 stars

17 months later my land registry is…

17 months later my land registry is still not complete due to multiple mistakes by PLS. Shockingly bad service. Very hard to get anyone to demonstrate a sense of urgency to resolve issues. DO NOT USE.

Date of experience: September 28, 2023

CW
5 out of 5 stars

PLS solicitors

The experience could not have been better pls was really fast and handled everything and communication was great called us at every step to discuss it and what the next steps was the app was easy to use and made everything easy

Date of experience: September 26, 2023

R

RC

US

5 out of 5 stars

Great from start to finish

From start to finish, communication was fast, friendly and clear. As a first time buyer, PLS guided me through every step and were very efficient. Caroline was lovely to deal with and made me feel like no question I asked was stupid. Only niggle was their app doesn't work very well - use the website instead and there's no issues!

Date of experience: September 26, 2023

TH
5 out of 5 stars

Very Speedy process.

Very Speedy process.

Date of experience: September 26, 2023

OD
5 out of 5 stars

PLS handled everything

I found the real time tracking of the progress of the application was very helpful. The staff working in James Hayes team was really helpful. Overall, everyone we spoke with was very informative. We plan on using PLS on our future purchases.

Date of experience: September 26, 2023

P
5 out of 5 stars

This company were recommended by…Persimmon

This company were recommended by Persimmon when we recently purchased a new house. Whilst we have a couple of other solicitors we have used, and been very happy with, it sometimes makes for a quicker process, when buying new, to go with the recommended one as they understand the builders way of doing things, especially when they probably have sold many of the properties on the estate. In this case everything went smoothly and we were extremely pleased with the outcome. We would not hesitate to recommend them and use them again should we decide to buy any more properties.

Date of experience: September 22, 2023

DL
5 out of 5 stars

PLS - Thoroughly Recommend

Working with PLS Solicitors has been a pleasure and a straightforward process. I expected a long and draining process with the purchase of a new home however it’s been the opposite. Very refreshing to hear and a credit to Rubina and the team for being available throughout the process with no issues. Thanks PLS!

Date of experience: September 22, 2023

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