Extremely poor experience
PLS never reply to your emails (once a week on average if you’re lucky and when the do it’s very brief), never take your calls. My sale has been going on since June 01 and it’s still going. It’s so close to the end yet it’s not getting the attention from the conveyancer. As a paying client I have never felt so unimportant. I used PLS to purchase the property I am now selling. This was three years ago and they didn’t get round to registering me against the property on the land register. I am extremely close to the buyer withdrawing from the sale due to PLS holding up the sale with their poor communication, errors and quite frankly unwillingness to cooperate. I am so worried yet they don’t appear to care.