My experience with PLS solicitors has…
My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you
4.4
Great
1,000 reviews
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Review summary
PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Great experience
Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!
Good service from PLS
Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!
Happy to help always
Ready to go above and beyond
Company details
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Website
www.pls-solicitors.co.uk
All reviews
1,000 total • Write a review
Showing 421 - 430 of 996 reviews
E
E&C
US
Straightforward and stress free process
PLS were on hand from the beginning of our home buying journey to answer any questions and kept us in the loop along the way. The portal was very easy to use and update and created a stress free experience when buying our first home and thank Nick Anderson and team for their assistance through this. Many thanks Cameron & Emily
Date of experience: December 24, 2024
EG
Hitch free house sale amazing
We only had a house to sell, offer was accepted on 17th October and the buyers wanted to be in for Christmas. The agents thought it would be touch and go but we made it, exchanging on 13th December and completed on 16th. The portal is easy to use and makes providing information easy. I was assigned a contact, Dan. He kept me informed all through the process. All of the buyers requests were forwarded to me by email quickly and I was able to get the answers back quickly too. All the questions I had were answered within 24 hrs. An excellent service which I would be more than happy to use again.
Date of experience: December 22, 2024
MG
As first time buyers we felt the…
As first time buyers we felt the service provided PLS was first class. Shahrukh Jameel is a great solicitor and kept us up to date at every available opportunity. We felt that the whole process was seamless and trouble free. Thank you.
Date of experience: December 22, 2024
AL
631481 first time buyers
As a first time buyers we couldn't even wish for a better solicitors. Sean Hibbert and his team made our buying house process fast and without any hassle. Every time we need to speak to the team they always came back to us. Will definitely recommend PLS Solicitors and will come back to them if needed. Thank you. Agnieszka and Daniel
Date of experience: December 21, 2024
JH
Excellent service
Excellent service throughout on my sale and purchase. Love the portal. Thank you to Amy's team.
Date of experience: December 21, 2024
T
T.
US
640606 - A very seamless experience for our first time purchase.
640606 PLS Solicitors were recommended by the property developer to us for our first time purchase. Peter Shell and Sophie Lowther handled our file. I must say that we had a very seamless experience throughout the process. Their turnaround time was quick and updates were provided throughout. We got paperwork posted with clear instructions on how to complete. All queries were duly responded with. We could also check for updates on their portal. Had a very positive and hassle-free experience. Thanks, Peter & Sophie.
Date of experience: December 21, 2024
SK
Smooth process
As first time buyers we are really happy with the service PLS offer. The process was smooth from start to finish and the communication was excellent throughout. Big thank you to Mohammed Khan who was professional, responsive and supportive at all times.
Date of experience: December 21, 2024
CT
100% recommendations for this company
100% recommendations for this company. Thank you to Charlotte and her team for all your assistance during the purchase of my new house. Charlie
Date of experience: December 20, 2024
LB
Lydia B
US
Avoid PLS at All Costs!
Avoid PLS at All Costs! We were strongly encouraged by the developers to use PLS when purchasing our new home, as they claimed to "work closely" with PLS and would have all the necessary information. What they failed to disclose is that PLS lacks basic due diligence and will charge you for services they don’t actually perform. For example, PLS invoiced us in November 2022 for submitting a request to update the land registry with our names. Imagine our shock when we discovered that this wasn’t actually completed until September 2024! Notably, this occurred just as we began applying for a new mortgage. Thanks to the well-known delays at the Land Registry, this delay has forced us into a 10% variable interest rate with our current mortgage provider, as we are unable to switch to a new rate until the land registry update is processed. I’ve spent months emailing PLS, including reaching out to their CEO, but all I receive are generic responses and vague promises that they’re "chasing details." They refuse to accept any responsibility for the delay and won’t refund the money we paid them two years ago, let alone compensate us for the additional costs they’ve caused. Please avoid using PLS—this has been a costly and frustrating experience. If I could give them zero stars, I would.
Date of experience: December 20, 2024
MC
Very efficient and professional.
Very efficient and professional.
Date of experience: December 20, 2024
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