My experience with PLS solicitors has…
My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you
4.4
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Great experience
Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!
Good service from PLS
Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!
Happy to help always
Ready to go above and beyond
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.pls-solicitors.co.uk
All reviews
1,000 total • Write a review
Showing 401 - 410 of 996 reviews
PS
I would like to express my gratitude…
I would like to express my gratitude for the exceptional service provided by Mr. Liam Johnson. Despite the process of purchasing my flat taking nearly a year, he remained highly professional, proactive, and dedicated throughout. His hard work and persistence ensured the completion went through smoothly. He was always helpful and available to address any concerns. I truly appreciate his efforts and highly recommend his services.
Date of experience: January 14, 2025
CP
Remortgage
We wanted to Remortgage the process from start to finish was excellent. Nikhil and the remortgage team 2 kept us informed and it was all done via email and links which was easy to navigate and complete in good time.
Date of experience: January 10, 2025
SJ
Highly recommend Sean Hibbert
Highly recommend Sean Hibbert, fast and efficient.
Date of experience: January 9, 2025
AD
Had only a month to complete on a new…
Had only a month to complete on a new build. Persimmon had recommended PLS and they couldn’t have been quicker or more helpful. Easy to contact the team dealing, either by email or phone and prompt responses.
Date of experience: January 6, 2025
l
lee
US
Got the job done, but watch out for additional costs!
After the initial contact and switching teams, the whole process was ok as a first time buyer I wasn't sure what the bar was, but a couple of things (pointed out to them at the time) that their "sales" flier mentions - costs of around £947 in the section beneath it mentions OTHER COSTS /POTENTIAL COSTS.. Now, given that it’s a new build house and they are "new home specialists" there is no mention anywhere on the flier of the Activation of new home warranty of £95+ VAT. So rather than the enticing £947 plus potential additional costs of maybe £609 totaling around £1560, my bill was actually £3110. It would have been cheaper for me to use our local conveyancer. Being more transparent with the costs would be preferable, I felt a quite mislead and just a number and when I aired my concerns and complained on the costs, and having to have the completion statement done twice, there was no real concern from them or any good will gesture. I Miss the days of real customer care. But they got the job done. Would I recommend them? No probably not at this stage and my feedback will go back to Taylor Wimpey EA who recommended them. UPDATE 14th March 2025 Had a call back as suggested in early February with a promise he was going to look in to it and follow up with me with an outcome. But to date not heard anything since. Surprised? Not really. Just a number aren’t I. Confirmed.
Date of experience: January 6, 2025
GJ
Amy & her team are INCREDIBE!
Amy and her team have been absolutely brilliant. I went with PLS due to Louise’s attitude and confidence she instilled in me about their capabilities to deliver a huge task in a very short timeframe. Once passed on to Amy’s team, herself and colleagues delivered massively. I unfortunately had a horrible experience buying a house (not due to PLS) and my anxiety got quite bad during the process. Every time I rang PLS (and that was a lot!) they never once made me feel like I shouldn’t have, they always met me with empathy and care, giving me context if they couldn’t answer and clearly explaining along the way. If I had to give any criticism it would be the final bill, I was left disappointed that this was much higher than the initial quote, but due to the timescales I was dealing with I haven’t bothered to chase it up. Overall extremely pleased and would recommend in a heartbeat especially for a new build!
Date of experience: January 6, 2025
LC
Outstanding service!
Outstanding service! Can’t thank this company enough as they have been fantastic from the first day until the completion day. Would recommend this company to anyone us looking for a fantastic customer service! Exactly what you want when you’re buying your first house.
Date of experience: January 5, 2025
NW
Spot on from exchange to completion
From exchange to completion PLS were fantastic. Loved the app so I could see the progress. The communication was spot on, everything went smoothly and if I had a query it was answered promptly. Would 100% recommend this company
Date of experience: January 5, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.