My experience with PLS solicitors has…
My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you
4.4
Great
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Review summary
PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Great experience
Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!
Good service from PLS
Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!
Happy to help always
Ready to go above and beyond
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Website
www.pls-solicitors.co.uk
All reviews
1,000 total • Write a review
Showing 221 - 230 of 996 reviews
KS
PLS Solicitors
The solicitors worked very well to get us a mortgage and buy our house. They were very quick and informed us every step of the way. We are very happy with their work and I would recommend.
Date of experience: April 3, 2025
DM
Had a really good experience with Riya…
Had a really good experience with Riya from PLS Solicitors, having used them previously when we bought our first house the process was straightforward and was kept informed throughout.
Date of experience: April 2, 2025
JO
Jessy O
US
My solicitor not working on my interest
I am disappointed with the service I received from PLS during my property purchase. Despite starting the process well in advance, I was not properly advised on the urgency of completing before the 31st of March to avoid the Stamp Duty increase. I repeatedly expressed my desire to complete on time, but I did not receive the necessary support to make that happen. I felt my solicitor was working for the lender and the vendor solicitors interest. As a result of the delays, I am now facing an unexpected financial burden, which I don’t have. I have tried to raise the additional funds but have been unable to do so. I hope my purchase don’t fall through. Furthermore, I paid my deposit long ago, meaning I have lost the interest earnings, while the seller has continued to collect rent from the property I am purchasing. I feel that better communication and proactive handling of my case could have prevented this situation. I would not recommend this firm to anyone looking for a solicitor who truly prioritizes their client’s best interests. Yes, we finally completed, Thank you
Date of experience: April 1, 2025
JE
I’m writing to express serious…
I’m writing to express serious frustration over how my mortgage application was handled by your associated legal representatives. Initially, everything moved swiftly through online portals, and I was impressed by the process. But after weeks of progress and receiving mortgage approval, I was abruptly informed—via email—that I could no longer be represented because the flat is on the first and second floors. This decision came without warning, after I had requested a callback. Instead of a conversation to explain the issue, I received an impersonal email filled with jargon. I was told it's “not the solicitor’s choice,” but no one took responsibility or offered a clear explanation. Since when is a second-floor flat considered a high-rise? This sudden withdrawal has left me scrambling to find new representation, delaying the purchase and putting the entire deal at risk.
Date of experience: April 1, 2025
NU
Great guidance and service
We have worked with Sean Hibbert from PLS for our flat purchase process. We are in UK for 3,5 years and this process is totally unfamiliar to us. We were able to receive guidance and support when we need. Really grateful to work with them during this very long and sometimes frustrating process
Date of experience: April 1, 2025
JW
Amazing!
Solicitors get a bad name and this now being a 4th house I have never found a decent one. Until now! Peter, Gemma and their team are incredible. I can’t recommend them enough. Despite being the busiest time of the year (Stamp Duty Increase) they all were patient, took the time to explain things and just got stuff done with no Faf! 5 Star from me and will recommend them to everyone. Thank you @ Peter and Gemma!
Date of experience: April 1, 2025
R
Ronny
US
Great experience with PLS…
I had a great experience with PLS Solicitors during my house purchase. They were responsive, clear in their communication, and kept everything on track from exchange to completion. Special thanks to Josh Randles for his professionalism and prompt updates. I’d happily recommend them to anyone looking for a reliable conveyancing service.
Date of experience: April 1, 2025
AJ
Exceptional Solicitors Who Go Above and Beyond
I cannot recommend Sophie and Adam highly enough! From start to finish, they have been professional, efficient, and incredibly supportive throughout the entire process. Both were always quick to respond to any queries I had, no matter how small, and explained everything clearly so I always felt informed and reassured. Sophie handled things with care and attention to detail, making what could have been a stressful experience feel smooth and straightforward. Adam was equally fantastic. Their teamwork, dedication, and genuine care for their clients really stood out. I’m so grateful for their hard work and would confidently recommend them to anyone in need of reliable and trustworthy solicitors.
Date of experience: March 31, 2025
L
Lee
US
Caroline Newton excellent service
We was recommended PLS from the New Homes Group to purchase our house having had an average experience with our sales Solicitor and I have to say Caroline Newton was amazing. Very easy to communicate with and was very efficient with the whole process. I would certainly recommend her. We managed to exchange within 5 weeks and completed within the 9 weeks we targeted. If there was anything I think could have been better was if the solicitor spoke to the client at the start to lay out the process and what the client needs to do like sorting the mortgage and survey out. This wasn’t a problem for us as I was organised and knew what to do. First class service from Caroline from PLS and hopefully I won’t need her services again as I don’t intend moving especially with extortionate stamp duty costs.
Date of experience: March 31, 2025
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