Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

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Showing 211 - 220 of 996 reviews
A

Amy

US

5 out of 5 stars

PLS helped me buy my first home

PLS helped me buy my first home. I had a named advisor who was readily available through phone or email, and if they were away, someone else in he firm could help. Correspondence was quick and friendly. PLS worked hard to complete my home purchase before the increase in stamp duty, which im very grateful for.

Date of experience: April 6, 2025

KL
4 out of 5 stars

Customer service was excellent throughout the process.

This is my first time appointing PLS. Most communication is done via email with your dedicated solicitor, but their staff are all friendly and highly accessible to work with.

Date of experience: April 6, 2025

HS
4 out of 5 stars

Good service

PLS Solicitors helped us to purchase our first home. Progress was made quickly, with the hold-ups mainly being due to the seller's solicitors. The only thing that could be improved on was their email communication. As first-time buyers we didn't really know what was going to happen and when so we asked a lot of questions. Several of these were ignored in email responses. Thankfully if I phoned up then I got the information I needed and the phone calls were helpful.

Date of experience: April 5, 2025

SB
5 out of 5 stars

The service was excellent throughout…

The service was excellent throughout the purchase process, Jordan kept me updated and also responded to my queries promptly and professionally, Thanks.

Date of experience: April 4, 2025

KM
5 out of 5 stars

We recently purchased a property and we…

We recently purchased a property and we are very happy with the service provided by PLS solicitor specially Mr Jordan Potts .From start to finish the processes was handled by PLS professionally and with great attention . They keep me updated throughout the each processes. They went above and beyond to meet the deadlines. A big thanks you and whole PLS team for our home buying journey a very quick and positive one.

Date of experience: April 4, 2025

TS
5 out of 5 stars

Worked with Riya who was fantastic!

Worked with Riya who was fantastic!

Date of experience: April 4, 2025

M
4 out of 5 stars

PLS we’re superb

PLS we’re superb! Quick to respond to our emails and questions we had, kept us up to date when possible and got the job done. We bought our first home using them, it took 56 days total from start to finish! Amazingb

Date of experience: April 4, 2025

TT
5 out of 5 stars

I can’t recommend PLS enough

I can’t recommend PLS enough. Caroline was our solicitor and she was great. The whole process took only 5 weeks. The online portal was quick and easy to use. Our email were responded to usually that day. Thank you!

Date of experience: April 4, 2025

SB
5 out of 5 stars

Great experience with Shahrukh

Shahrukh was incredibly helpful and fast at processing things for my house sale this year. The response times were always within 24 hours where possible and I was always kept up to date with what was going on in the process. I will be reaching out to Shahrukh again when I purchase a new house!

Date of experience: April 4, 2025

c
5 out of 5 stars

A huge thank you to Shaun Steatham

A huge thank you to Shaun, Megan, Arshad, and Connor for their outstanding professionalism, dedication, and support throughout both our sale and purchase! From start to finish, their communication was clear, their attention to detail was impeccable, and they made what can often be a stressful process feel seamless. Shaun, you have an incredible team, and it has been an absolute pleasure working with all of you. We truly appreciate the patience, expertise, and hard work you all put in to ensure everything went smoothly.

Date of experience: April 4, 2025

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