Piet Klerkx - Groots in Wonen reviews & trust report
Piet Klerkx is a leading home furnishing retailer in the Netherlands, celebrated for nearly 100 years of experience in creating inspiring living spaces. The company offers a wide range of products, including furniture for living rooms, dining areas, and bedrooms, as well as kitchens and bathrooms exclusively available in its Waalwijk location. With over 150 trusted brands in its collection, Piet Klerkx provides customers with a diverse selection of high-quality furnishings and home decor options.
Targeting homeowners and interior design enthusiasts, Piet Klerkx emphasizes personalized service, including free interior design consultations. Customers can explore a variety of styles and products, from sofas and chairs to kitchen designs and bathroom solutions. The company operates six retail locations, making it accessible for consumers looking to enhance their living environments with stylish and functional furnishings.
Piet Klerkx - Groots in Wonen has a positive customer experience.
Piet Klerkx - Groots in Wonen receives a mix of feedback from customers, with a notable 77% expressing positive experiences. Many reviewers highlight the excellent service provided by staff, particularly praising employees like Mark and Jacqueline for their helpfulness and problem-solving abilities.
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Customers appreciate the clear communication regarding delivery and installation timelines, often feeling well-supported throughout their purchases. However, there are significant complaints regarding product quality and delivery issues, with some consumers reporting problems such as incomplete orders and unsatisfactory resolutions. A few customers express frustration with the lack of solutions for issues encountered, particularly concerning furniture assembly.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
+1.0
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.2▲ 1.0
12-month avg
3.8
All-time
4.3
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
3.4
5
Sep 24
4.5
10
Oct 24
3.4
8
Nov 24
5.0
4
Dec 24
4.3
9
Jan 25
3.2
11
Feb 25
3.9
11
Mar 25
1.6
7
Apr 25
3.8
6
May 25
3.8
13
Jun 25
4.3
6
Jul 25
4.8
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 387 positive reviews
Customer service16%
62 mentions
Website & app1%
2 mentions
“3 jaar geleden voor het eerst Piet Klerkx bezocht voor een nieuwe bank”
On “Customer service” · May 9, 2025
Top complaintsof 101 negative reviews
Customer service44%
44 mentions
“Voor de montage van mijn keuken in maart 2025 heeft Piet Klerkx een partner, MMBouwgroep, ingeschakeld”
On “Customer service” · May 24, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
Overall rating and review count for this company and similar companies
Een mooie kwalitatief goede spiegelkast voor op de badkamer ontvangen.
Vanaf de bestelling tot aan de levering is de communicatie met de medewerkers van Piet Klerkx prettig en duidelijk.
Afspraken worden goed bevestigd en, nog fijner, ook nagekomen.
Kortom, bij Piet Klerkx wordt je als klant prima en kundig geholpen.
Vanaf verkoop tot bezorging alles keurig. Tijdens bezorging bleek er iets niet goed te zijn. Direct contact gehad met de klantenservice. En meteen tot een oplossing gekomen!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We kregen goede adviezen m.b.t. onze aankoop van een nieuwe bankcombinatie Picasso OPEN. Kwaliteit van stof is besproken, ook of het past in combinatie met ander zitmeubel welke we reeds eerder bij Klerkx hebben gekocht. Tevens goede adviezen bij het kiezen van accessoires bij de bankcombinatie. .
Na een zeer slechte ervaring met vooral de bedrijfsleider van filiaal Purmerend, wat keurig opgelost is door filiaal Arena, nu maar meteen naar de Arena. Na een uiterst vriendelijke ontvangst, een bedrijfsleidster die ons herkende(!), werden we door een verkoper zeer vriendelijk en vakkundig geholpen. Fil.Arena is echt een aanrader!
Op tijd geinformeerd en zeer geduldig en correct en begripvol toen ik de betaling toch niet in een keer kon keer kon regelen ondanks dat het geld op mijn rekening stond.
Goede vakmensen maar moeizaam in het maken van afspraken. Je moet veel geduld hebben. Het resultaat is uiteindelijk wel goed. Heb een mooie badkamer en ben er blij mee.
Piet Klerkx is a leading home furnishing retailer in the Netherlands, celebrated for nearly 100 years of experience in creating inspiring living spaces. The company offers a wide range of products, including furniture for living rooms, dining areas, and bedrooms, as well as kitchens and bathrooms exclusively available in its Waalwijk location. With over 150 trusted brands in its collection, Piet Klerkx provides customers with a diverse selection of high-quality furnishings and home decor options.
Targeting homeowners and interior design enthusiasts, Piet Klerkx emphasizes personalized service, including free interior design consultations. Customers can explore a variety of styles and products, from sofas and chairs to kitchen designs and bathroom solutions. The company operates six retail locations, making it accessible for consumers looking to enhance their living environments with stylish and functional furnishings.