Bought more as so useful to temporarily…
Bought more as so useful to temporarily keep my dogs out of part of my garden (newly turfed). Good price and fast delivery
3.2
Average
1,000 reviews
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Review summary
Home Done has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Ordered from online no problems
Ordered from online no problems, took a week to arrive but good communication with the company so no complaints and happy with the product( bathroom unit) so will be happy to use the company again as had never heard or used them.
Delivery wrong sofa and damaged
Sent wrong sofa with damage once you have your delivery your stuck with it, waste of money very poor company, sending wrong item damaged and going through PayPal it's up to me to put there mistake right by paying for the sofa to be shipped back so I can get a full refund and still be out of pocket.
Frustrating
Missing box for a bed then delivered on another day. Wrong size mattress also arrived, still trying to get a replacement sorted. Asked if I would consider the larger mattress despite it being too wide for the bed! Really?
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.homedone.co.uk
All reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
C
This company is a scam
This company is a scam. There worst delivery experience I have ever had, late delivery, extra fees, lies, abusive drivers and then no refund. Customer service are trained with a script on how to scam you. No consideration for your rights as a consumer. Avoid at all costs otherwise you could lose alot of money.
Date of experience: July 10, 2025
GR
Delivery on time and great very sturdy…
Delivery on time and great very sturdy table....very pleased
Date of experience: July 9, 2025
jf
Recommend …
I was kept up to date about my delivery every step of the way. My wardrobe arrived on time and was very well built by the 2 very polite people who delivered it. It was my first time buying from this company I will use again and would recommend them.
Date of experience: July 9, 2025
MH
Awful experience refused my…
Awful experience refused my exchange/refund after sending me wrong item, avoid this company at all cost
Date of experience: July 9, 2025
ND
Excellent service, fast delivery
Excellent service. I had ordered a vanity stool, and it was delivered the very next day! Great quality and service
Date of experience: July 8, 2025
DJ
Poor quality. Avoid to buy!!
poor quality, damaged cabinet fronts. kitchen very small and low. The shipment was delivered separately in 8 packages by 8 different couriers
Date of experience: July 7, 2025
EH
My purchase of my new bed was great…
My purchase of my new bed was great from start to finish. Great communication on everything from ordering to delivery.Arrived on time . Easy to make up as per instructions. Very happy with my lovely new bed
Date of experience: July 6, 2025
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