Phox Water is exceptionally well-rated by customers. Customers particularly appreciate service and quality.
Very prompt delivery. Buying supplies for a year means I can forget about re-ordering for nearly another year, plus I saved some money. Our water tastes so much better when we use the Phox water filter. I would highly recommend this product. Best of all, it’s made in the UK. 10/10 A*
Arrived quickly beautifully packaged with clear instructions and links for back up.
Great product which is easy to order and quick delivery is the icing on the cake. Thank you!
Delighted with the new system, vast improvement on my old one.
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www.phoxwater.com100 total • Write a review
I am delighted that I discovered Phox! I live in a hard water area but hated the single use cartridges, even though I could recycle them. I have the glass jug for drinking water using the 'alkaline pack' as the taste is amazing. I now enjoy drinking water, instead of forcing myself to drink it. I also have the Wave jug and use the 'softener' pack to filter water for my kettle, greatly reducing the need to descale it. My only experience with the customer service team was about a cartridge that had split. Initially, I felt a little frustrated by having to take photos, upload and email them to the gentleman I was dealing with, and then get no response. When I chased it up several weeks later, the lady I then dealt with apologised profusely and I got a replacement cartridge sent out immediately. Overall, its a great Scottish company, with environmentally friendly products that actually work!
Date of experience: June 26, 2025
US
I have the slimline plastic filter jug. Have been using for 2 years. Am in hard water area and it makes a massive difference to the taste of my water and minimal scale in kettle now. Easy to refill cartridges and love the app with reminder function. Great product, great ethos and price.
Date of experience: June 26, 2025
Best water filter. Been using for 3 years now and wouldn’t change. Plus it’s sustainable
Date of experience: June 26, 2025
I bought this water for my clinic. We all love it and our clients comment on how delicious it is all the time!
Date of experience: June 26, 2025
We’ve been using Phox water filters and jugs since 2021. The variety of filters is great, we used the alcaline pack initially and then moved to softening pack, which works wonders for our hard water and we’ve noticed a massive difference with decreasing the frequency in which we need to descale our kettle. The taste is amazing, it gets rid of the chemical smell of tap water too. Would 100%recommend!
Date of experience: June 26, 2025
Great tasting water, a little pricey but a good product overall
Date of experience: June 26, 2025
