Phox Water is exceptionally well-rated by customers. Customers particularly appreciate service and quality.
Very prompt delivery. Buying supplies for a year means I can forget about re-ordering for nearly another year, plus I saved some money. Our water tastes so much better when we use the Phox water filter. I would highly recommend this product. Best of all, it’s made in the UK. 10/10 A*
Arrived quickly beautifully packaged with clear instructions and links for back up.
Great product which is easy to order and quick delivery is the icing on the cake. Thank you!
Delighted with the new system, vast improvement on my old one.
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www.phoxwater.com100 total • Write a review
Excellent customer service
Date of experience: June 27, 2025
Ease of ordering and rapid completion
Date of experience: June 27, 2025
US
I have been using Phox for 2 years now and the water tastes great. I love the added minerals too, especially magnesium due to the health benefits. No weird taste to the water either and easy to clean/change the filter. I have had to delete the app though but the refill timer stopped working. It would notify me perfectly fine for months but one day I thought to myself "pretty sure its been more than 45 days since I replaced the filter" and when I logged into the app, it said my refil was overdue but failed to notify me. I wondered if id perhaps forgotten to reset the countdown... But it did it again. So I tested it with a shorter amount of days so it was fresh in my mind that i'd definitely reset the timer and yes, for some reason it stopped working as it should. Not the end of the world though as I just get Alexa to remind me and it's one less app on my phone!
Date of experience: June 27, 2025
Just got my Wave with the softener filter and look forward to drinking from it. It was easy to set up , though it look me a while to make sure everything was as tight as it should be. Only slight query living in East London was that I was not sure whether to order the alkaline or the Softener filter as our water is very hard. I went for the Softener in the end, but fear it might take me a while to adjust to the new taste.
Date of experience: June 26, 2025
Easy and environmentally friendly. Water tastes great.
Date of experience: June 26, 2025
I love these filters. Good for the environment, the water tastes noticably better than tap water. The glass jug is great. The reminder app is great for remembering to change the filters every 45 days. You don't get bombarded with additional sales pitches. They just do what they do, very well.
Date of experience: June 26, 2025
