Phox Water is exceptionally well-rated by customers. Customers particularly appreciate service and quality.
Very prompt delivery. Buying supplies for a year means I can forget about re-ordering for nearly another year, plus I saved some money. Our water tastes so much better when we use the Phox water filter. I would highly recommend this product. Best of all, it’s made in the UK. 10/10 A*
Arrived quickly beautifully packaged with clear instructions and links for back up.
Great product which is easy to order and quick delivery is the icing on the cake. Thank you!
Delighted with the new system, vast improvement on my old one.
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www.phoxwater.com100 total • Write a review
Easy to deal with fast delivery good product.
Date of experience: June 30, 2025
I am so very happy since I started using Pox! It's sustainable, reliable and good!
Date of experience: June 30, 2025
I have been a customer since 2022 and love the product. I decided to treat myself and order the glass jug. As soon as I ordered it, I realised my address is incorrect, I immediately (2 minutes later) reached out via email to change my delivery address and changed my address within my account to prevent this from happening again. This did nothing despite having a misleading response, and my jug has now been delivered to my previous address. I work for a subscription-based business, and changing a delivery address is not difficult, especially if it benefits the customer and aligns with all the things Phox stands for: "SUSTAINABLE DISTRIBUTION". I no longer have contact details for my building so travelling to collect is a risk as people might not be in. Not a sustainable way to do business.
Date of experience: June 30, 2025
I've been using Phox since 2023 & love it! The packaging is environmental friendly and that is what drew me to the product. I was so sad when I accidentally broke The V2 while cleaning it, but I quickly replaced it with The Wave and I am still happy with the quality.
Date of experience: June 29, 2025
Great quality taste and being able to reuse the water filters helps the environment! Win win, good value for money too !
Date of experience: June 29, 2025
