Beat all quotes from other companies by…
Beat all quotes from other companies by far. Quick, hassle free service would definitely recommend. Top price quoted and paid . Happy customer

Phones 2 Pounds is a UK-based company operating in the electronics technology sector, specializing in the buying and selling of mobile devices. The company provides a platform for customers to trade in their old phones, offering competitive prices and a straightforward process for exchanging devices. This service caters to a wide range of consumers, including individuals looking to upgrade their smartphones or those seeking to declutter their electronic devices. While the website is currently unavailable, Phones 2 Pounds aims to facilitate a seamless transaction experience for users interested in recycling or reselling their mobile technology. The company's focus on sustainability aligns with the growing trend of eco-conscious consumer behavior, making it a relevant choice for customers looking to responsibly manage their electronic waste while receiving financial compensation.
Phones 2 Pounds receives mixed feedback from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the quick and hassle-free service, noting that the process is easy and the prices competitive, many others report serious issues.
Complaints frequently mention problems with payment delays, lack of communication, and accusations of the company being untrustworthy or even fraudulent. Customers have described their experiences as appalling, with some claiming they never received their funds or that their phones were mishandled. Despite a few positive experiences highlighting stellar customer service and good pricing, the overwhelming sentiment leans towards caution. Overall, potential users are advised to proceed with care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Happy customer”
“Following the call within in minutes I got another email with a new offer, this time for the full amount, I accepted...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 67 out of 100 | 4.0 out of 5 (good) | 2.8 out of 5 (fair) | 2.4 out of 5 (poor) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Phones 2 Pounds is #5 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 2.8).
60 reviews of Phones 2 Pounds. Filter by what matters to you.
Beat all quotes from other companies by far. Quick, hassle free service would definitely recommend. Top price quoted and paid . Happy customer
Website is very easy and simple to use and they provide a free postage service which was really convenient. Highly recommended and would definitely use again
Top notch service, sent my phone of early last month and got the funds just in time....Great service very competitive price and also offered a free insured postage service.
Stellar customer service! The phones2pounds team has been incredibly helpful and responsive throughout my entire experience.
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Polarized pattern: few middle ratings. 42% of recent reviews are 4–5★ and 57% are 1–2★.
Received a really good price for my broken iPhone which has a broken screen and back. Payment was slightly delayed however was very happy with the service and updates
Great communication and a speedy service
This is my 3rd time selling my device with p2p and can honesty say everyone has been pleasant and will continue to using p2p
All good prompt replies and service
Great price considering the poor condition of the phone with a bad battery . Highly recommended
Really pleased with the service provided by p2p. Will be recommending to others and using the service again in the future
Paid the full amount quoted online
Great experience from start to finish very simple
Website is very easy and simple to use and they provide a free postage service which was really convenient. Payment was delayed by a few days overall excellent service
Best price paid instantly
Received the highest price online for my iPhone 12 Pro however the payment took slightly longer than expected
Paid full payment after few days
Superb transaction, very easy and simple just place an order send the device off and wait till the payment arrives. 5 stars
Very good service and good amount offered for my old phone
Great customer service from the staff at p2p helped me with all my queries and paid me the full amount for my iPhone
Phones 2 Pounds is a UK-based company operating in the electronics technology sector, specializing in the buying and selling of mobile devices. The company provides a platform for customers to trade in their old phones, offering competitive prices and a straightforward process for exchanging devices. This service caters to a wide range of consumers, including individuals looking to upgrade their smartphones or those seeking to declutter their electronic devices. While the website is currently unavailable, Phones 2 Pounds aims to facilitate a seamless transaction experience for users interested in recycling or reselling their mobile technology. The company's focus on sustainability aligns with the growing trend of eco-conscious consumer behavior, making it a relevant choice for customers looking to responsibly manage their electronic waste while receiving financial compensation.
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