Phones 2 Pounds is a UK-based company operating in the electronics technology sector, specializing in the buying and selling of mobile devices. The company provides a platform for customers to trade in their old phones, offering competitive prices and a straightforward process for exchanging devices. This service caters to a wide range of consumers, including individuals looking to upgrade their smartphones or those seeking to declutter their electronic devices. While the website is currently unavailable, Phones 2 Pounds aims to facilitate a seamless transaction experience for users interested in recycling or reselling their mobile technology. The company's focus on sustainability aligns with the growing trend of eco-conscious consumer behavior, making it a relevant choice for customers looking to responsibly manage their electronic waste while receiving financial compensation.
Phones 2 Pounds receives mixed feedback from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the quick and hassle-free service, noting that the process is easy and the prices competitive, many others report serious issues.
Complaints frequently mention problems with payment delays, lack of communication, and accusations of the company being untrustworthy or even fraudulent. Customers have described their experiences as appalling, with some claiming they never received their funds or that their phones were mishandled. Despite a few positive experiences highlighting stellar customer service and good pricing, the overwhelming sentiment leans towards caution. Overall, potential users are advised to proceed with care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Happy customer”
“Following the call within in minutes I got another email with a new offer, this time for the full amount, I accepted...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.7 out of 5 (poor) | 67 out of 100 | 4.0 out of 5 (good) | 2.8 out of 5 (fair) | 2.4 out of 5 (poor) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Phones 2 Pounds is #5 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 2.8).
60 reviews of Phones 2 Pounds. Filter by what matters to you.
After stating I was not happy with first quote they conter offered to A better amount which was put in my bank same day. Hope they take on board the negative comments and work towards the service. I'm happy with the final outcome ☺️
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Polarized pattern: few middle ratings. 42% of recent reviews are 4–5★ and 57% are 1–2★.
Phones 2 Pounds is a UK-based company operating in the electronics technology sector, specializing in the buying and selling of mobile devices. The company provides a platform for customers to trade in their old phones, offering competitive prices and a straightforward process for exchanging devices. This service caters to a wide range of consumers, including individuals looking to upgrade their smartphones or those seeking to declutter their electronic devices. While the website is currently unavailable, Phones 2 Pounds aims to facilitate a seamless transaction experience for users interested in recycling or reselling their mobile technology. The company's focus on sustainability aligns with the growing trend of eco-conscious consumer behavior, making it a relevant choice for customers looking to responsibly manage their electronic waste while receiving financial compensation.
This profile hasn't been claimed by the business owner.
