Good selection of products and always…
Good selection of products and always friendly staff in the Washington store
4.6
Excellent
999 reviews
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Review summary
Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
They don’t look after their animals right
Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️
I think it’s so
I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents
Because everything is so well set out…
Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.petsathome.com
All reviews
999 total • Write a review
Showing 901 - 910 of 995 reviews
MK
Satisfied Customer
Well stocked, genuine offers on products I buy, friendly helpful staff who always recognise you when you are in the store
Date of experience: July 8, 2025
MI
Staff are always helpful and cheerful
Staff are always helpful and cheerful, always willing to answer your 'pet problem' questions no matter how silly you might think they are! Can't recommend them enough
Date of experience: July 8, 2025
Sj
Sarah jarvis
US
The staff were vwry friendly and…
The staff were vwry friendly and helpful and the products i came in for were all in stock .
Date of experience: July 8, 2025
RM
Easy online shopping
Easy online shopping, good discounts with club vouchers, free and prompt delivery. All good
Date of experience: July 8, 2025
LL
Flea treatment that actually works
I receive my pets flea treatment every month always on time,no complaints here.
Date of experience: July 8, 2025
MC
Friendly service and large choice of…
Friendly service and large choice of products at great prices. Also, putting our dog at ease when clipping his nails, made it a great experience for him.
Date of experience: July 8, 2025
DH
Pet purchase is aggressive and not handled well
We were given two very different advice from two members of staff on setting up for a new pet. They did not let us see the pet being handled and it looks a lot older than stated and can not be handled at all, as very aggressive. Luckily it will have a wonderful home with us regardless! Pets need to be tamed. And we were not given a receipt at the till or offered it! I presumed wrongly that it would go to our online account. I therefore couldn't check an item we were charged for and then returned as a carrier. Very frustrating!
Date of experience: July 8, 2025
SR
Peta at Home
Can find everything i need for my dog and use their vets also who are fantastic
Date of experience: July 8, 2025
CL
Best price around!
Best price around! Excellent service, tinned dog food delivered to my door free at the best price around. What more could I ask?
Date of experience: July 8, 2025
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