Review summary

Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Good selection of products and always…

Good selection of products and always friendly staff in the Washington store

R
They don’t look after their animals right

Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️

ER
I think it’s so

I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents

S
Because everything is so well set out…

Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you

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All reviews

999 total • Write a review

Showing 991 - 995 of 995 reviews
MJ
5 out of 5 stars

Very helpful staff

Very helpful staff, polite and friendly

Date of experience: July 8, 2025

PF
5 out of 5 stars

Helpful Staff

Had difficulty finding an item, however staff member took us to where the item was displayed. Also, check out was very quick. Thank you

Date of experience: July 8, 2025

ME
5 out of 5 stars

The checkout person helped with my Club…

The checkout person helped with my Club Vouchers.

Date of experience: July 8, 2025

PM
5 out of 5 stars

Pets at Home experience.

In, get your items, till, scan one's pet club card, pay and exit. Help offered if needed carrying stuff to your car. What can be better?

Date of experience: July 8, 2025

SR
5 out of 5 stars

Always great service !

Friendly helpful staff always polite and welcoming. Love the range of dog stuff.

Date of experience: July 8, 2025

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