Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
🔥 High engagement

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over 8 years ago
5 out of 5 stars

Service was prompt and our order …

Service was prompt and our order arrived on schedule as promised.

Helpful?
over 8 years ago
5 out of 5 stars

Kyle is great except for the REALLY AWFUL plumber in Tallahassee

Kyle, Al and Frank C. could not have been better. Responsive, supportive, helpful, etc. If it hadn't been for Frank, I doubt it if I would have gotten from Cureton my complete my installation (after I had given the plumber a check for $1120.00) As a Tallahassee area resident, I regret that the designated plumber for Pelican is someone with whom I WILL NEVER do business again.

Helpful?
Brad Girten
Brad Girten
1 reviews
over 8 years ago
4 out of 5 stars

Only a few days of use

We only had it installed a few days ago, but so far we do like it. But it still leaves water marks on the cars after they are washed, and we were trying to get rid of that problem, to tell you the truth.

Helpful?
Daryl Lord
Daryl Lord
1 reviews
over 8 years ago
5 out of 5 stars

So far we are very pleased with the …

So far we are very pleased with the service and quality of this product. We noticed a difference in the water immediately!

Helpful?
Sami Thalji
Sami Thalji
1 reviews
over 8 years ago
5 out of 5 stars

Wonderful experience in purchasing …

Wonderful experience in purchasing replacement part. Technical support representative was wonderful to speak with. Would recommend to anyone in the market for a whole home filtration system.

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Jerry Lehan
Jerry Lehan
1 reviews
over 8 years ago
3 out of 5 stars

Carbon filter refill

Pelican has good water systems but I ordered a refill for the whole house carbon filter and feel it is very over priced. I might need to look elsewhere on my next order.

Helpful?
Marie Noxon
Marie Noxon
1 reviews
over 8 years ago
5 out of 5 stars

Best decision ever

Best decision ever. Super easy to intstall. Easy to use. Fast shipping. Blake verified that it was going to the right place. Thank you so much!!

Helpful?
Daniel Nguyen
Daniel Nguyen
1 reviews
over 8 years ago
5 out of 5 stars

Good service

Good service, good water quality, should have one at your home.

Helpful?
Lauren B.
Lauren B.
1 reviews
over 8 years ago
2 out of 5 stars

The quality of the water is wonderful

The quality of the water is wonderful; however, we are now experiencing, for the SECOND time since installation less than three weeks ago, a large leak in our garage coming from the blue filter. It has ruined our shelving and of course this problem has cropped up each time on the weekend. Not happy! We will request removal of this water filtration system if this problem is not resolved.

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Monty A Clark
Monty A Clark
1 reviews
over 8 years ago
5 out of 5 stars

Premium shower filter W/ 5'wand

Easy to install the shower filter with hand wand, took less than 3 minutes. The wand and the water hose are very light and easy to use.

Helpful?
Wlliam Clark
Wlliam Clark
1 reviews
over 8 years ago
4 out of 5 stars

It works very good

It works very good

Helpful?
Robert Margo
Robert Margo
1 reviews
over 8 years ago
1 out of 5 stars

Don't make the same mistake I did!

Have had many issues with the system I purchased just over a year ago. Problems with set up, problems with parts quality, and major problems trying to get the system to work as I was told it would. Spend $3800 and was told this is the system you need for your issues, then call tech support and told maybe you need to upgrade your system for additional parts. Guess I should've just paid a local water company to install their version of a similar type of system, at least if there was a problem they would be responsible for fixing it, not getting poor advice to try different things to get it to work correctly. We are now looking into a home water cooler where they deliver those 5 gallon jugs and rent the cooler stand. Our water has ruined 1 coffee maker and 1 Brita filter unit since installing the Pelican Well system. My wife refuses to drink our water and if your married and your the one that suggested this system over the local guys system ( who has service available), well you can guess it's not good.

Helpful?
Bob W.
Bob W.
1 reviews
over 8 years ago
5 out of 5 stars

Service rep was courteous

Service rep was courteous, knowledgeable and very helpful. I'll be back.

Helpful?
Linda
Linda
1 reviews
over 8 years ago
3 out of 5 stars

Not an easy install

We are happy with the system. Unfortunately the sales man was not truthful about the installation. It is not for the average homeowner to install. We ended up paying the plumber $1920 for the job. That's on top of the $2200 we paid for the system. Even the tech on the phone said the salesperson will tell you it's easy when it's not!! A difficult installation.

Helpful?
Leon Claywell
Leon Claywell
1 reviews
over 8 years ago
2 out of 5 stars

Product failure

About 2 weeks after installing rhe Pelican Water Filtration system, we began noticing large chunks of carbon in the filtered water used for reconstitution. Not what we expected.

Helpful?
over 8 years ago
5 out of 5 stars

SO PLEASED NOT TO HAVE TO DEAL WITH …

SO PLEASED NOT TO HAVE TO DEAL WITH SALT,BACKWASH,AND NOT EVEN ELECTRIC CONNECTIONS. LOVE IT.

Helpful?
Prall Bird
Prall Bird
1 reviews
over 8 years ago
5 out of 5 stars

Great system

Great system. Love it

Helpful?
KMC
KMC
1 reviews
over 8 years ago
1 out of 5 stars

definitely not proactive in trying to …

definitely not proactive in trying to establish a relationship with customers...

Helpful?
manis cline
manis cline
1 reviews
over 8 years ago
5 out of 5 stars

very well built

very well built, looks like it will last a long time. will be good to get read of the salt

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Shalys Walton
Shalys Walton
1 reviews
over 8 years ago
5 out of 5 stars

Thank you we love it

Thank you we love it

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