Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
🔥 High engagement

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about 8 years ago
4 out of 5 stars

Simple installation of my replacement …

Simple installation of my replacement filter. But had to call to get instructions. It would be so much easier if they came in the box with the replacement filter. When I called, the pelican agent told me that I probably had instructions at home which came with my original system. He was friendly, professional and helpful. But I would have preferred the convenience of having s printed instruction sheet right there in the box.

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Charley
Charley
1 reviews
about 8 years ago
5 out of 5 stars

Filters are working, Ordering is easy

I have undersink filters and a shower filter. My water tastes better and therefore I drink much more of it instead of other drinks. It obviously is filtering out something as it does get clogged after a few months. Wonder what it is filtering out, dirt, chemicals, other? Who knows. We have highly rated county water from surface sources. Reordering is easy and quick. I highly recommend Pelican Water Systems.

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Greg Thanos
Greg Thanos
1 reviews
about 8 years ago
5 out of 5 stars

Easy to install it took me about 1 day …

Easy to install it took me about 1 day to install all the pumping and make the change from the old system too the new pelican system we can taste and feel the deference once the system was online

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Bob Rozansky
Bob Rozansky
1 reviews
about 8 years ago
5 out of 5 stars

Start to finish it was a pleasure …

Start to finish it was a pleasure dealing with a professional company. They delivered everything they said they would. I highly recommend.

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Ron Gervais
Ron Gervais
1 reviews
about 8 years ago
4 out of 5 stars

Cheap plastics heads

After buying a Water test and purchasing my system designed by pelican it cost me an additional 1,375 $to install the sytemthe heads are made of cheap plastics and if not installed properly could cause leaking at the joints even my plumber said the same thing . you would think and they would also include an additional test to show they removed the problems that caused me to purchase the systemin the first place it's not for the average person to install .remember if you drink contaminated water you get sick if not properly installed and put on line for this reason i give the system 4 stars

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Rich
Rich
1 reviews
about 8 years ago
4 out of 5 stars

A nice $$ windfall for the company ...

So far I am pleased with the service from this company and the system installed works well. However one bone to pick is ... To change the filter the instructions CLEARLY SHOWS - TO OPEN ... TURN "CLOCKWISE" with the provided tool. That is not so ... turning clockwise further tightens the the cover dome. Applying more force will easily break the tool, and ... the company will gladly sell you now a sturdy machined aluminum tool for $ 50.00. How convenient, give the folks wrong instructions, multiply by thousands of fails and what a nice $$ windfall replacing all the flimsy tools. I firmly believe that is a built in fallacy for the company to make a few millions in profits. Shame on them!

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about 8 years ago
5 out of 5 stars

They get the product to you in a …

They get the product to you in a reasonable amount of time and give you reminders of your need of product in advance just simple business efforts that work.

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about 8 years ago
5 out of 5 stars

Excellent water

Excellent water. Easy to change prefilter.

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Lorelei
Lorelei
1 reviews
about 8 years ago
5 out of 5 stars

Vwry happy with my under he sink …

Vwry happy with my under he sink filtration system.

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David
David
1 reviews
about 8 years ago
3 out of 5 stars

Reasonable price but overpriced shipping

Price of the items (two one inch connectors) was reasonable (just under $13) but shipping was $12 - way too much considering it took 5 business days and not 2 days. Shouldn't have been more than $5.

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about 8 years ago
4 out of 5 stars

A bether filter system

Love the under counter filter system. The water taste great and it saved us money. The faucet provided with the system makes easy access for good clean filtered water. The only installation problem was the seal on the faucet. Most kitchen sinks have the soap dispenser which has a fairly large hole and the faucet is much smaller and the flange does cover but takes a few attempts to get it right. Hopefully someone at pelican will modify the faucet to make it easier.

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Vaughn
Vaughn
1 reviews
about 8 years ago
5 out of 5 stars

Received items quickly and were easy to …

Received items quickly and were easy to order.

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about 8 years ago
5 out of 5 stars

Great service at a fair price

Great service at a fair price

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Jose Torano
Jose Torano
1 reviews
about 8 years ago
5 out of 5 stars

This filter has made a big difference

This filter has made a big difference. My wife was getting rashes on her face and neck we figured from chlorine. The rashes disappeard after using the filter

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Bharath Somu
Bharath Somu
1 reviews
about 8 years ago
5 out of 5 stars

Feel the difference

I can feel the difference right after i have installed Pelican shower filter. Your skin feels alot better and very important no more frizzy hair. I would recommend this very strongly for the folks who leaves in rough water areas.

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about 8 years ago
5 out of 5 stars

It works

It works. Best system i have ever used.

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Daniel Jenkin
Daniel Jenkin
1 reviews
about 8 years ago
5 out of 5 stars

Great system

Great system, easy to install.

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about 8 years ago
5 out of 5 stars

We are very pleased with the …

We are very pleased with the performance of our 1800 system combo whole house filtration and softener system. As we have notice a big difference in our well water hardness which in 30 days has turn out to be excellent and no hardness. I would recommend this or any of your systems to all who ask. thanks.

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about 8 years ago
4 out of 5 stars

The product is very good

The product is very good. Es un placer trartar con gente Buena, cuando llame por primera vez, hable con Luisa. Excelente persona y luego hable con Clemente por lo de la luz y tambien es una excelente persona. Estoy bien complacido con esta experiencia.

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Robert Grand
Robert Grand
1 reviews
about 8 years ago
5 out of 5 stars

Great Salt-Free Whole House Water Conditioning System

I have well water and wanted to change from salt system to salt-free softening system. I have been happy with Pelican's technical customer service and their products have worked well for the past few years so far.

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