Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
🔥 High engagement

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Filter by rating:
Pat S.
Pat S.
1 reviews
about 8 years ago
5 out of 5 stars

Dont wait, get one!

I ordered the PC 600 with UV light and I am impressed. I have the system now running for 2 weeks and I can honestly say, this is the best system on the market.

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about 8 years ago
5 out of 5 stars

Great

Excellent customer service. Very friendly and extremely helpful no matter who you speak with.

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hugh edwards
hugh edwards
1 reviews
about 8 years ago
5 out of 5 stars

My rating is based on a three stage …

My rating is based on a three stage filtration system installed 2 years ago. The blue pre-filter is big enough for me to see whenever I am in the back yard and therefore reminds me to change it twice yearly. Not ugly enough to hide with an enclosure. Six months of water through the pre-filter yields rust covering the entire filter membrane - a way to let us know it is working. One of the better engineering features of this thing is it has a slot for the wrench to change the element; its like - these guys have searched for that wrench in the past & did something for the rest of us - bravo.

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Clayton
Clayton
1 reviews
about 8 years ago
5 out of 5 stars

0 maintenance, great water

I did a lot of research and made the decision to go with Pelican Water Systems. I could not be more happy. Support was outstanding, installation was very simple and the instructions were clear and well thought out. Our water is now outstanding. I recommend this company to anyone.

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Linda Brisbin
Linda Brisbin
1 reviews
about 8 years ago
5 out of 5 stars

Great water system and great service!

Great water system and great service!

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bc
bc
1 reviews
about 8 years ago
5 out of 5 stars

I would recommend them

I would recommend them. the system is very good. Price is a little high but I question you get what you pay for

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about 8 years ago
5 out of 5 stars

Easy change filters rule

Easy change filters rule, thank you folks at Pelican.

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about 8 years ago
5 out of 5 stars

The Pelican representative was …

The Pelican representative was courteous and attentive and assisted me in ordering the correct replacement filters and O rings.

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about 8 years ago
3 out of 5 stars

Sales person was great

Sales person was great - I have had the system for two weeks - water taste not good - carbon still in water - am now having to get water tasting kit mailing it out for testing - I feel they should come out and test the water instead of having to wait to see what can be done to adjust the system not a very happy customer right now!

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Lois Muir
Lois Muir
1 reviews
about 8 years ago
4 out of 5 stars

Were not clear on initial order so it …

Were not clear on initial order so it was incomplete. Consequently, I had to pay an additional $100 for a plumber to return.

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S&K
S&K
1 reviews
about 8 years ago
5 out of 5 stars

From sales pitch thru installation

From sales pitch thru installation, everything was top notch. All my questions were answered so I understood the answers.

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about 8 years ago
5 out of 5 stars

Great products

Great products

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Saskia Swider
Saskia Swider
1 reviews
about 8 years ago
5 out of 5 stars

Great personal service

Great personal service, first via 'live chat' when I asked about the filters, then when customer service reached out to me to alert me about as mistake I made when ordering online, and assisting me personally to complete my order.

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about 8 years ago
5 out of 5 stars

Love the shower filter & autoship

Love the shower filter & autoship every 6 months (or time you choose. It makes it easy to always change out your filter in a timely manner!

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Disappointed
Disappointed
1 reviews
about 8 years ago
3 out of 5 stars

Taste missed the mark

Improved taste of water, but not to the level I was hoping for. Unfortunately we previously lived in an area where our drinking water came from a head spring that we then ran through a water treatment/softener. Most visitors often remarked how good the water tasted. Now I ponder whether the cost of this present system was worth the end result. Of course there is the possible water quality improvements aspect.

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vinay patel
vinay patel
1 reviews
about 8 years ago
5 out of 5 stars

Best water systems In USA market...A+++

Best water systems In USA market...A+++ Easy installation.....A++++ Supper fast shipping....A++++ Best...Best ...Best ....Costumer service....A+++++++++

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about 8 years ago
5 out of 5 stars

Installed on my 70' river yacht

Installed on my 70' river yacht. Plumed for treating shore water and also for filling 240 gallon fresh water tanks. Our water company drilled its own well to save money. As a result, city water is very hard limestone. This resulted in cloudy glasses, white residue on utensils, etc. Home owners are paying $5,000 for treatment units. The Pellican three part system does the job at a fraction of the cost. This is a heavily built unit that is doing the job we want.

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William
William
1 reviews
about 8 years ago
5 out of 5 stars

Customer service is great!

Customer service is great!

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Ron Winship
Ron Winship
1 reviews
about 8 years ago
5 out of 5 stars

*Your sales folks are great

*Your sales folks are great, your product is super....thanks Pelican. Our product arrived quickly.

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about 8 years ago
5 out of 5 stars

Great customer service

Had some questions after the initial install. They called me the next day and took care of it with a professional response. Love the compact size.

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