Highly Recommend
Excellent and very friendly service. Very fast with their shipping.
Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more
On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more
We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more
Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more
Excellent and very friendly service. Very fast with their shipping.
No problems at all. Always on time always courteous.
I already knew what system I wanted when I called, but still the young guy that helped me was helpful and answered my remaining question. We have not taken the system out of it's box yet because we are in new construction and we haven't gotten to that part yet.
This is a very nice RO unit that does not waste water, is quick and very compact under the sink. The filters are expensive but they last and they are easy to change.
Love the product and the company!
The filter system looks good and I hope it performs as it is stated. Negatives: 1- One flex pipe was shipped wrong and instead it should have been female for the last stage to the outlet water pipe. 2- It took much longer than 30 minutes to get clean and non-black water from the carbon filter.
The biggest problem I have with the system is the carbon filter. Whenever I have to turn off the water to the house for repairs the carbon comes through the system and clogs the filters in the reverse osmosis system when it is repressurized. You get black water in the toilets and the sink as well. The reverse osmosis is the system we use for drinking water. If cost $272.00 to replace the filters.
Always a great experience. Install is pretty labor intensive but the result is worth it.
I was going to wait a few weeks to see the amount of scale build up the system. The water tastes fantastic and we already noticed that we do not need to use the same amount of detergents in our laundry and dishwasher! Great product so far easy install. I would and have recommended the Pelican system to my friends and family. Iām a Chief Engineer at a hotel and I am contemplating having a large system installed at our property and get rid of the old salt system we currently use.
You know since I contacted your company, I have had local water companies come out and test the the water independently. The results from the water I sent you seems to misleading. None of them found an issue with the Iron or manganese. Yet, Pelican seems to claim I need a unit to take are of that. I truly feel, in my gut my water sample was tampered. Each time I called, preparing to purchase a unit, I was informed I needed a different unit which was more expensive. Plus, each representative I spoke to after Kyle, gave me a high pressure sales pitch--appearing to me, they worked on commission. I feel very uncomfortable trusting your company at this point, and I am seeking reimbursement for the water testing charge. Feeling disappointed and betrayed by your company.
We have had our system for over 5 years without any problem. We are confident that we are drinking/showering with water that has healthy benefits. A few words about our salesman/contact person Patrick Hollingsworth. We find him to be a man of integrity. Always available for any questions, helpful, patient. We are totally satisfied with this product and the interaction with this company.
The Pelican PC 600 was recommended to us by our brother in-law who had his PC 1000 installed last year. Our PC 600 will be installed in our new home being built on Long Beach Island. It has made the drinking water cleaner & clearer and the water for the washing is much better.
So far you could not ask for anything better. The support from Pelican was Great. I am looking forward to years of clean water.
I've called a couple of times with questions over the years since purchasing a whole house water filter. Best customer service I've ever experienced. You guys rock!
Easy to install, just watch the youtube videos. Looks great, makes great water.
I am happy to own my newly purchased Pelican Filter Shower. It helps with my skin and hair so freshly. My hair feels so soft and looks so great.. love it. Thanks To Pelican Water Systems !! Robin C
I purchased charcoal replacement for the filter unit. No instruction was given on how full the tank should be of charcoal. How to put it in yes, how full it should look after not given.
Good product!
I have had the Pelican system installed in my house for 3 years now. I am very pleased with the results. The hard water rings are gone in my toilets and the hard water deposits have vanished from my fixtures. Changing a filter every 6 months sure beats packing in all of those bags of salt.
I can tell a difference in the feel of the water. I like the shower head. I would totally recommend this product to others.
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