Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

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0
šŸ”„ High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
šŸ”„ High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

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0
šŸ”„ High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
šŸ”„ High engagement

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Filter by rating:
Denise Nelson
Denise Nelson
1 reviews
about 8 years ago
5 out of 5 stars

Highly Recommend

Excellent and very friendly service. Very fast with their shipping.

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RAYMOND TADRY
RAYMOND TADRY
1 reviews
about 8 years ago
5 out of 5 stars

No problems at all

No problems at all. Always on time always courteous.

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about 8 years ago
4 out of 5 stars

I already knew what system I wanted …

I already knew what system I wanted when I called, but still the young guy that helped me was helpful and answered my remaining question. We have not taken the system out of it's box yet because we are in new construction and we haven't gotten to that part yet.

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BRIAN
BRIAN
1 reviews
about 8 years ago
5 out of 5 stars

Great compact RO Unit.

This is a very nice RO unit that does not waste water, is quick and very compact under the sink. The filters are expensive but they last and they are easy to change.

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David Parker
David Parker
1 reviews
about 8 years ago
5 out of 5 stars

Love the product and the company!

Love the product and the company!

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about 8 years ago
4 out of 5 stars

Feedback on 3-stage water filter

The filter system looks good and I hope it performs as it is stated. Negatives: 1- One flex pipe was shipped wrong and instead it should have been female for the last stage to the outlet water pipe. 2- It took much longer than 30 minutes to get clean and non-black water from the carbon filter.

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about 8 years ago
3 out of 5 stars

Carbon filter problem.

The biggest problem I have with the system is the carbon filter. Whenever I have to turn off the water to the house for repairs the carbon comes through the system and clogs the filters in the reverse osmosis system when it is repressurized. You get black water in the toilets and the sink as well. The reverse osmosis is the system we use for drinking water. If cost $272.00 to replace the filters.

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Ian
Ian
1 reviews
about 8 years ago
5 out of 5 stars

Always a great experience

Always a great experience. Install is pretty labor intensive but the result is worth it.

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Peter wallace
Peter wallace
1 reviews
about 8 years ago
5 out of 5 stars

I was going to wait a few weeks to see …

I was going to wait a few weeks to see the amount of scale build up the system. The water tastes fantastic and we already noticed that we do not need to use the same amount of detergents in our laundry and dishwasher! Great product so far easy install. I would and have recommended the Pelican system to my friends and family. I’m a Chief Engineer at a hotel and I am contemplating having a large system installed at our property and get rid of the old salt system we currently use.

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about 8 years ago
1 out of 5 stars

Price of the unit continued to increase each time I called.

You know since I contacted your company, I have had local water companies come out and test the the water independently. The results from the water I sent you seems to misleading. None of them found an issue with the Iron or manganese. Yet, Pelican seems to claim I need a unit to take are of that. I truly feel, in my gut my water sample was tampered. Each time I called, preparing to purchase a unit, I was informed I needed a different unit which was more expensive. Plus, each representative I spoke to after Kyle, gave me a high pressure sales pitch--appearing to me, they worked on commission. I feel very uncomfortable trusting your company at this point, and I am seeking reimbursement for the water testing charge. Feeling disappointed and betrayed by your company.

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Moris Ambri
Moris Ambri
1 reviews
about 8 years ago
5 out of 5 stars

GREAT PRODUCT - GREAT CUSTOMER SERVICE

We have had our system for over 5 years without any problem. We are confident that we are drinking/showering with water that has healthy benefits. A few words about our salesman/contact person Patrick Hollingsworth. We find him to be a man of integrity. Always available for any questions, helpful, patient. We are totally satisfied with this product and the interaction with this company.

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james stewart
james stewart
1 reviews
about 8 years ago
5 out of 5 stars

The Pelican PC 600 was recommended to …

The Pelican PC 600 was recommended to us by our brother in-law who had his PC 1000 installed last year. Our PC 600 will be installed in our new home being built on Long Beach Island. It has made the drinking water cleaner & clearer and the water for the washing is much better.

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Bob Taylor
Bob Taylor
1 reviews
about 8 years ago
5 out of 5 stars

Great service!

So far you could not ask for anything better. The support from Pelican was Great. I am looking forward to years of clean water.

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Alan Dehmer
Alan Dehmer
1 reviews
about 8 years ago
5 out of 5 stars

I've called a couple of times with …

I've called a couple of times with questions over the years since purchasing a whole house water filter. Best customer service I've ever experienced. You guys rock!

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Ryan Denos
Ryan Denos
1 reviews
about 8 years ago
5 out of 5 stars

Easy to install

Easy to install, just watch the youtube videos. Looks great, makes great water.

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about 8 years ago
5 out of 5 stars

Pelican Filter Shower Is worth !

I am happy to own my newly purchased Pelican Filter Shower. It helps with my skin and hair so freshly. My hair feels so soft and looks so great.. love it. Thanks To Pelican Water Systems !! Robin C

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Dave Sekol
Dave Sekol
1 reviews
about 8 years ago
4 out of 5 stars

Charcoal replacement .

I purchased charcoal replacement for the filter unit. No instruction was given on how full the tank should be of charcoal. How to put it in yes, how full it should look after not given.

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Agnes
Agnes
1 reviews
about 8 years ago
4 out of 5 stars

Good product!

Good product!

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Douglas Buck
Douglas Buck
1 reviews
about 8 years ago
5 out of 5 stars

NO MORE MINERAL DEPOSITS

I have had the Pelican system installed in my house for 3 years now. I am very pleased with the results. The hard water rings are gone in my toilets and the hard water deposits have vanished from my fixtures. Changing a filter every 6 months sure beats packing in all of those bags of salt.

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VICKI GAINES
VICKI GAINES
1 reviews
about 8 years ago
5 out of 5 stars

I can tell a difference in the feel of …

I can tell a difference in the feel of the water. I like the shower head. I would totally recommend this product to others.

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