PE
Pelican Water
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A nice $$ windfall for the company ...
So far I am pleased with the service from this company and the system installed works well. However one bone to pick is ... To change the filter the instructions CLEARLY SHOWS - TO OPEN ... TURN "CLOCKWISE" with the provided tool. That is not so ... turning clockwise further tightens the the cover dome. Applying more force will easily break the tool, and ... the company will gladly sell you now a sturdy machined aluminum tool for $ 50.00. How convenient, give the folks wrong instructions, multiply by thousands of fails and what a nice $$ windfall replacing all the flimsy tools. I firmly believe that is a built in fallacy for the company to make a few millions in profits. Shame on them!