Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
🔥 High engagement

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about 8 years ago
5 out of 5 stars

Great service

Great service

Helpful?
Thomas
Thomas
1 reviews
about 8 years ago
5 out of 5 stars

My new system hooked up easy

My new system hooked up easy. When it came to the bulb the casing was cracked around the connector, I called the company and they replaced it without any problem. Thank you Pelican Water Systems.

Helpful?
David Perez
David Perez
1 reviews
about 8 years ago
5 out of 5 stars

Very easy simple to install

Very easy simple to install. The water feels great right away after installing the pelican water system

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Dave Bradman
Dave Bradman
1 reviews
about 8 years ago
2 out of 5 stars

Expensive to purchase and install ! Check other , local , less expensive options!

Expensive to install , requires regular,expensive maintenance . Softner does not remove all minerals from water.

Helpful?
about 8 years ago
5 out of 5 stars

I am the area authorized installer for …

I am the area authorized installer for Pelican. I install and service all their equipment. Top notch equipment that does what it says. Customer service and tech support are outstanding!

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about 8 years ago
5 out of 5 stars

I highly recommend Pelican!

Robert L. was very knowledgeable and patient when I originally made my call to Pelican to discuss what system I needed for my house. I have since called back a couple of times to speak with him and their technical support staff about minor, self inflicted issues. They have been great. They even returned phone calls when they said they would, which is a rare thing nowadays! I would definitely recommend Pelican to anyone looking for water treatment systems.

Helpful?
Joe Mooney
Joe Mooney
1 reviews
about 8 years ago
5 out of 5 stars

Great

Was delivered and installed as promised great installation. could not be happier.

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Deborah Davis
Deborah Davis
1 reviews
about 8 years ago
5 out of 5 stars

The automatic reorder is seamless and …

The automatic reorder is seamless and on time. Thank you

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Jaime Vasquez
Jaime Vasquez
1 reviews
about 8 years ago
5 out of 5 stars

taste is better

taste is better

Helpful?
Catlin Irvine
Catlin Irvine
1 reviews
about 8 years ago
3 out of 5 stars

Filtered water comes out VERY slowly.

Filtered water comes out VERY slowly.

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Joe Dephilips
Joe Dephilips
1 reviews
about 8 years ago
5 out of 5 stars

Great product water in house is totally …

Great product water in house is totally filtered. Does not spot shower doors. Very happy with it.

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Jimmy Flowers
Jimmy Flowers
1 reviews
about 8 years ago
5 out of 5 stars

All representatives from this company …

All representatives from this company are outstanding

Helpful?
about 8 years ago
5 out of 5 stars

Good water flow and easy installation.

Good water flow and easy installation.

Helpful?
Jane F
Jane F
1 reviews
about 8 years ago
2 out of 5 stars

We paid for the system

We paid for the system, but when they came out to install it, the system would not fit. We live in a condo with a tight closet it would be installed in. He assured us it would fit. We have been trying to get a refund but it has been two weeks and they have not given us a credit. We are very disappointed in their service

Helpful?
about 8 years ago
4 out of 5 stars

Knowledgeable sales people

Knowledgeable sales people. Fast delivery. Seems to work well. Only complaint is instructions could be better for installation. Had to buy $200 worth of fittings for install.

Helpful?
Kyungwon Lee
Kyungwon Lee
1 reviews
about 8 years ago
2 out of 5 stars

I have a whole house filter system …

I have a whole house filter system PSE-2000, looks like not a good quality. Both two cover stainless tube is not tightened and wobbling, water softner not working correctly, water still leave white mark after dry.

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about 8 years ago
5 out of 5 stars

No more itchy scalp or skin

No more itchy scalp or skin. So much better and no chlorine smell anymore

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about 8 years ago
5 out of 5 stars

This is my second purchase of this …

This is my second purchase of this system. That should tell you everything you need to know. Very pleased.

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John M
John M
1 reviews
about 8 years ago
5 out of 5 stars

Great customer service

Great customer service, prompt assistance, clear communication.

Helpful?
Gini Seely
Gini Seely
1 reviews
about 8 years ago
5 out of 5 stars

Loved Mike Smith

Loved Mike Smith

Helpful?

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