Pelican Water

This is a very low maintenance type of whole house system as opposed to salt ion exchange ones. The only replacement items are the pre-filter every 6-9 months. A simple drop-in change out of a cartridge. And then every 5 years on the larger activated charcoal canister. We just changed our AC media and I must say it is easy to do by yourself! So no expensive plumber to bring out for that maintenance job. It definitely does get rid of Chlorine. Because while we are waiting out the mandatory 48-hour soak period and it is off-line, I can already tell our shower water smells different and the water from the faucets tastes bad now! The second stage is for hard water reduction or removal of minerals like calcium dissolved in your water that can cause damage down the road to a lot of your household appliances. This is harder to determine if it's effective. But we have had it installed since 2012 and no problems yet.

The system is incredible. I had a small problem with installation and customer service responded quickly and with the correct answer. I highly recommend this to anyone with concerns about water safety.

Very helpful staff

Works Great for rural water system. They keep posting to boil the water buy with the UV I am good.

I have had their whole house system for many years and am completely satisfied. Their customer service is second to none. They will spend as much time as you need answering any questions you have and will actually talk you through any difficulties you might come across. I couldn't be more pleased.

James is terrific to work with. The customer service and tech support was first rate. He provided a lot of valuable information prior to the installation which was extremely helpful. The installation went smoothly and we are now enjoying clean water. Thanks James.

Shower filter worked great, took the foul smell out of the water.

Pelican water helped us to purchase and guided install of a reverse osmosis system and automatically sends the filters. so easy and beneficial. thank you Pelican Water.

Love my shower head. Chemicals in the water aggravate my Rosacea. I can now shower in comfort.

Ultra violet light went out, ordered a new one on Monday received it on Wednesday, and I live in Virginia. Thanks guys great job

We are on their auto ship program so we never ever have to guess when to order/change our filter. This gives us peace of mind that we are using the cleanest water possible. Top of the line filters that are very reasonably priced!

The Pelican whole-house system was recommended by our plumber due to our extremely hard water. Ordering and shipping was easy and customer service was great. Installation was uncomplicated and, although it has been in operation for only a short time, everything seems to be just as advertised. Thanks, Pelican!

Everything has been great! Love the product & customer service is awesome thank you again for everything i will be ordering in a few months!

What they claim is not true, don't waste your money. I have installed this combo water-filter-and-salt-free-softeners since last 6 months. But I don't see any benefit, the customer service tend to defend a lot and tells me more "what it does not do". The only thing I got from few phone calls with Pelian support is that the Salt Less water conditioner, and whole house filter is only good to remote chlorine. After six months a lot of scale builds up in pipes, soft skin claimed in webpage is not true.

works well and easy to change the filter element

Love the water filter. My hair is no longer dry. Highly recommended. Pelican Water Systems is very reliable.

Still waiting for my refund ! Refused to take and returned as system can not be installed as per pelican tech verified ! Very bad return policy 🎈 You pay return shipping if pelican system can not be installed! Inefficient!🎈🎈 Need lot of improvement!🎈🎈🎈 Disappointed !🎈🎈🎈🎈 Communication via e mail with photos in system as proof ! 11/28/172.09 pacific California Time answer to your answer... Your customer rep who did billing , advised refund will come in 3 days ... Clear procedure need to applied. Return authorization number was given for if I do fedex manually by paying . To avoid extra payment he said tell fedex as they come drop to return back. That is how I followed. One clear communication needed. SoI will wait . Even micheal told me today they received package on 11/27/17 but e mail sent package not came back. Let me wait. I will think again to order another 2 systems which I talked about as RO system will not fit.

The you tube was very helpful for the filter replacement. After the 48 hour wait time for the charcoal to settle everything went quick and easy.

I have purchased products from Pelican for over 4 years. We had a unique spring water supply and Pelican helped us choose the proper whole house system and provided trouble-shooting support over many years, all related to our poor water supply. We have now changed to a roof collected system. Pelican partnered with us every step of the way. When a family member moved to a house near us, we knew who to call to help them get set up with whole house filtration and UV protection. I absolutely recommend Pelican Water. Their sales people and technicians are top notch!

We have had our whole home water filter for five years. The filters I bought really improve the taste and feel of our water.