Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
🔥 High engagement

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Filter by rating:
Frank Smith
Frank Smith
1 reviews
almost 8 years ago
5 out of 5 stars

The Best Match.....Function, Technology and Price.

I have been looking at Pelican Water Systems for three years. My house is in the final phase of remodeling and I planned on a whole house water purification system at the start of the project. The Pelican Water system was the perfect fit with all of the exact functions I needed. I got a great deal when I bought it during Black Friday sales. Quick ship and I am pleased to say it is here and I am happy!

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Mime
Mime
1 reviews
almost 8 years ago
5 out of 5 stars

Great product

Great product. Works great, and the results to show. Dishes are cleaner, and no more hard water spots.

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Susan
Susan
1 reviews
almost 8 years ago
5 out of 5 stars

I was able to order my filter …

I was able to order my filter replacements without having my size handy. The agent whom I spoke with was very friendly, knowledgable, and helpful. I will order by phone again. Susan

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Falguni Patel
Falguni Patel
1 reviews
almost 8 years ago
3 out of 5 stars

leaking faucet since i got this system …

leaking faucet since i got this system it’s very annoying fixing it if I didn’t have this problem than I would of give five stars.

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JD
JD
1 reviews
almost 8 years ago
5 out of 5 stars

Very good company to work with

Very good company to work with. Customer service is really great.

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almost 8 years ago
3 out of 5 stars

I purchased replacement parts for water …

I purchased replacement parts for water filter and ordered the wrong parts had to return them at my expense. It was my error so I do understand but $67 to return the supplies was expensive would have liked if they offered some type of discounted return shipping. But the wrong supplies were $400 so I didn’t have much choice.

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Grant
Grant
1 reviews
almost 8 years ago
5 out of 5 stars

This is my second purchase of the whole …

This is my second purchase of the whole house water filters and I'm very satisfied. Fast delivery, sturdy packaging, "O" rings and lubricant included. Thank you.

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Jay Benbo
Jay Benbo
1 reviews
almost 8 years ago
5 out of 5 stars

I order my softener an the next someone …

I order my softener an the next someone call me to let me know that my order didn’t go through so they help me get my order done Thank you so much And so far it’s great I have a well with heavy red iron stains that are gone no more staining

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Robert Klumb
Robert Klumb
1 reviews
almost 8 years ago
5 out of 5 stars

It's only been one week since …

It's only been one week since installation and what a difference. All my expectations have been reached. Thank you!!

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almost 8 years ago
5 out of 5 stars

My showers are much more enjoyable

My showers are much more enjoyable, very happy with my purchase.

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RG
RG
1 reviews
almost 8 years ago
5 out of 5 stars

Like the new Pelican water treatment system for my well water

Like the system and the water is crystal clear. Couldnt be happier.

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almost 8 years ago
5 out of 5 stars

Water feels excellent and shower works …

Water feels excellent and shower works very well. So glad i made the switch.

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almost 8 years ago
2 out of 5 stars

Too costly to install.

Bought the filter/softener combo in November. Turns out the part of my garage where the water main comes is too small to hold the tanks. I ended up hiring a plumber to run 100 ft of copper tubing to extend my water line further into the garage where I have more space for the tanks. Long story short, installation was a total $1863.00 which is about what I paid for the tanks. Pelican offered to credit me $200 for the hassle. After the plumber installed everything, he didn’t have time to hang around and do the whole soak/flush stuff so I have to do that when I have the time. Not sure If the install was done properly (I hate all plumbing and electrical stuff) so I called pelican to see if I could face time them and they could tell me if the install looked, right, they say they don’t do that but the guy (Clemente) said to send pics of the install and he would get back to me , that was 4 days ago and I never heard back from him. The whole experience was too tedious and costly.

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almost 8 years ago
3 out of 5 stars

Really did not feel difference in water …

Really did not feel difference in water with the salt free softener. Keep nd of disappointed since I paid twice as much as one I could have purchased at one of the box stores. I think I would make a different decision next time.

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almost 8 years ago
5 out of 5 stars

Great product

Great product, don't even hesitate you'll love having filtered water and this product really works. I will never go back to all those chemicals in the water! My hair and skin feel so good now, wow what a difference. I talked to a rep on the phone and he was so helpful by helping me save money buying extra filters. So thank you Pelican for having such a great product and excellent customer service.

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Carl
Carl
1 reviews
almost 8 years ago
5 out of 5 stars

Unit came

Unit came. Missing part. received missing part promptly.

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John Rood
John Rood
1 reviews
almost 8 years ago
5 out of 5 stars

Love our new shower filter

Love our new shower filter! great water pressure

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Rose
Rose
1 reviews
almost 8 years ago
5 out of 5 stars

Pelican filters are Awesome!

Pelican filters are awesome. Our city water in this area is so heavily laden with chlorine and who knows what else that it was really uncomfortable to bathe in it. The shower filters remove all odors and the water doesn’t dry my skin out anymore. Fast shipping, good communication and a great product = happy customer!

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Ramesh Patel
Ramesh Patel
1 reviews
almost 8 years ago
5 out of 5 stars

good service and good people

good service good water

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almost 8 years ago
5 out of 5 stars

The Pelican unit is working great

The Pelican unit is working great. Had one problem installing it. The Bypass Valve fittings were bad. The both leaked. Could not stop it. Had to go get new fittings. Got 2 Manabloc x Crimp Adapter plus parts.at a cost of $25. My Plumber has been in the business for 27 years. Pleas advise as I do think I should be repaid for the parts I had to buy. My Plumber said there are other plumbers that are having the same problem with the 1" Plastic Male NPT assemblies.& replace them with the Manabloc adapter. Thank you Charles M. Bishop

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