Bought the filter/softener combo in November. Turns out the part of my garage where the water main comes is too small to hold the tanks.
I ended up hiring a plumber to run 100 ft of copper tubing to extend my water line further into the garage where I have more space for the tanks. Long story short, installation was a total $1863.00 which is about what I paid for the tanks. Pelican offered to credit me $200 for the hassle.
After the plumber installed everything, he didn’t have time to hang around and do the whole soak/flush stuff so I have to do that when I have the time.
Not sure If the install was done properly (I hate all plumbing and electrical stuff) so I called pelican to see if I could face time them and they could tell me if the install looked, right, they say they don’t do that but the guy (Clemente) said to send pics of the install and he would get back to me , that was 4 days ago and I never heard back from him.
The whole experience was too tedious and costly.