Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
🔥 High engagement

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Filter by rating:
about 8 years ago
5 out of 5 stars

Been using Pelican Water Filters for a …

Been using Pelican Water Filters for a few years now. The water is filtered and makes the skin softer with out using salt.

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Noel
Noel
1 reviews
about 8 years ago
5 out of 5 stars

Quality company with Quality Systems

I bought a water filtering system from Pelican and it is high quality and almost completely maintenance-free. The only items I have to buy are the cotton filters about once a year. They sell high-quality systems for a very reasonable price and their customer service is the best. Their customer service is extremely helpful and insightful and I always enjoy doing business with them when I have a question. Because the system I bought is so efficient I do not need to buy a water softening system to go with it. I can drink out of any faucet in the house and outside if I chose to.

Helpful?
Olwin Ortiz
Olwin Ortiz
1 reviews
about 8 years ago
5 out of 5 stars

So far so good

So far so good. Installation was done right. Water taste great.

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Judith Favia
Judith Favia
1 reviews
about 8 years ago
5 out of 5 stars

Excellent Product

We have been very happy with our undercounter water filtration system. And the customer service when I called to order replacement filters was excellent. You speak to someone who knows the products not just a call center eorker. Very helpful.

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Avril Goodman
Avril Goodman
1 reviews
about 8 years ago
5 out of 5 stars

Best service and product quality

Best service and product quality, lots of discount offers. I love this company.

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Daniel
Daniel
1 reviews
about 8 years ago
5 out of 5 stars

I had a salt system for many years

I had a salt system for many years, was really starting to destroy my copper plumbing! I'm a DIY type person, I installed the unit, using all PVC and PVC valves, very easy.Filling the system and soak instructions could be made a little more clear! I would recommend the unit, works very well!

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Thomas S
Thomas S
1 reviews
about 8 years ago
5 out of 5 stars

Helpful sales people

Helpful sales people

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JoEllen
JoEllen
1 reviews
about 8 years ago
5 out of 5 stars

Great customer assistance

I love my Pelican reverse osmosis water system. The customer service has been excellent.

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about 8 years ago
1 out of 5 stars

I feel bad leaving a 1 star, but

I feel bad leaving a 1 star. I suppose I could leave a 2,3,4,5 stars, honestly, I don't know, and can't tell if this system is doing anything. There is NO way to know if the water I'm showering in, is ANY different than the water straight from the shower without the filter. I'd have to get my own water testing kit and chemicals to check myself.

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HEMANT
HEMANT
1 reviews
about 8 years ago
5 out of 5 stars

Thumbs Up !!!

Highly recommended who are looking for water software and filter system for the whole house

Helpful?
Jim Seidmon
Jim Seidmon
1 reviews
about 8 years ago
5 out of 5 stars

PWS is a great company to work with …

PWS is a great company to work with whether via a plumbing supply store that sponsors them or via the internet or calling directly. The salesforce is very knowledgeable and helpful and the technicians seem to know what their product will and will not do. Some improvements are needed and hopefully with time these will be addressed. 1. RO system is great but they need to add a stainless steel faucet 2. PWS offers a free water testing system which will test your house water and RO water to make sure the system is working well. It is really a plus and tells you how well your system is working but I would like to see them supply the plastic bottles with a small returning box with a label and then charge about $10 for the service. It would be a great way of making sure their customers are running the system correctly and get better compliance. It would also offer a way of showing good customer relations. 3.Improvement of their system and make it even better and by this I mean more removal of the well water solutes.

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about 8 years ago
5 out of 5 stars

Great customer service and product

Great customer service and products

Helpful?
about 8 years ago
5 out of 5 stars

I'm more than pleased with my Pelican …

I'm more than pleased with my Pelican shower filter and counter top filter. I have city water that at times has a very strong chlorine odor. Both filters eliminate 100% of the odor. I have used various shower filters over the years and the Pelican is the best by far! I have the counter top filter hooked up to my bathroom sink. Pelican's products are of the highest quality and look great. They have almost immediate shipping and great customer service when I called them.

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Gerald Jansen
Gerald Jansen
1 reviews
about 8 years ago
5 out of 5 stars

This is our second system

This is our second system. Everything worked as advertised. We replaced a reverse osmosis system that only filtered the ice maker. With the Pelican system all water to the house is filtered for about the same cost.

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Jorge Andrade
Jorge Andrade
1 reviews
about 8 years ago
4 out of 5 stars

I still can’t get used to the taste.

I still can’t get used to the taste. It tastes the same as arrowhead water bottles No chloride smells, that I like.

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GmC
GmC
1 reviews
about 8 years ago
5 out of 5 stars

Love the products

Love the products, service, etc. and have recommended Pelican Water Systems to others.

Helpful?
JOakes
JOakes
1 reviews
about 8 years ago
5 out of 5 stars

Excellent customer service and product.

Excellent customer service and product.

Helpful?
Aaron K
Aaron K
1 reviews
about 8 years ago
5 out of 5 stars

Ever since I ordered my first pelican …

Ever since I ordered my first pelican shower filter, it's something I can't do without. You can really feel how much cleaner the water is, and the spa scented bar just makes it that much more enjoyable! Awesome product, awesome company.

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about 8 years ago
5 out of 5 stars

I am really enjoying the new $1500.00 …

I am really enjoying the new $1500.00 salt free water conditioner and love not have to buy salt anymore. Working great so far and thank you...

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Danielle King
Danielle King
1 reviews
about 8 years ago
5 out of 5 stars

Ordered the RO 6 stage under sink …

Ordered the RO 6 stage under sink system and had professional plumbers install it. Despite professional install it was not flushing correctly. Sent pics via email to them and they spotted the issue and now it works great! Thanks for the assistance!!

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