Excellent customer service
Excellent customer service, very responsive. I just changed my first 6 month primary filter, I was surprised how much junk it captured that used to go right through to my faucet.
Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more
On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more
We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more
Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more
Excellent customer service, very responsive. I just changed my first 6 month primary filter, I was surprised how much junk it captured that used to go right through to my faucet.
Solid well engineered products with good pricing. Got speedy delivery and self-installation was easy. I'm very pleased with the salt less softener and although early in its use it is all that it was claimed to be.
Sales person was great, gave me all the information I needed to make the choice of the equipment I needed. Shipping was set up without any problem and arrived when I was told to expect the dilivery. I did have to send one of the items back, called and was given a return number and Pelican Water even set up the shipping return for me. It was a great, the water in my well system tastes great. I think it is better than bottled water. I would recommend Pelican to anyone who wants great tasting water with no problems.
Easy to install.
The apartment that I moved to had a lot of chlorine in the water and I could tell by my skins reaction. After using the shower filter the first time, I notice a reduction in the chlorine and how it dried my skin and hair. My skin was not as dry.
Would like to see the hoses a little longer on the countertop unit but the unit works great and the customer service is top notch.
The system we put in exceeds our expectations, we have well water and now its like bottledcwstet
Have whole house system for 2 years works great and easy to maintain.
Attached to our shower head. No longer have the chlorine smell and the water is oh so soft!
There were sooooo many fittings I needed to purchase just to get typical house hold water lines.
I had a whole house GE filter, a home depot deal, very small but did not realize the difference until I added the Pelican 1,000,000 filter. The flow pattern was what sold me. This install was in Phoenix, my next one will be in South Cove Port Charlotte.. Water is vastly softer and drinkable. Nice equipment.
I hads to take 4 showers to notice a difference but like the feel of the water. I am in AZ.
Very easy and fast when I call to place order for carbon media replacement. And received very helpful you-tube instruction for how to replace that in our system.
No issues by far. Giving 5 stars.
Good experience.
Wow! No more chlorine taste or smell! Heaven to me! Smoother hair too! It was a bit of a project to install because our basement is unfinished, and my husband had to stud a wallot so he could install the system. He went pretty elaborate with shut off valves, bypass piping, etc. Totally worth the wait! Brett, my sales rep did not oversell anything. What he suggested is perfect for our home. We bought the PC600 Whole House Filter.
The company, the product and the people are top notch!
Prompt, thoughtful customer service. They actually called me to let me know my order was on the way, impressive!
Ordered water test kit; arrived in a timely manner; sent in sample and received report promptly. Have been recommended System for my water quality.
Very easy to order. Installation was handled easily.
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