Review summary

PCS LEGAL receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

M
Grateful for the Excellence!

Thank you so much for everything Daman Singh and Team! You made the process easy, convenient, fast, and reliable! We are super happy!

"From Frustration to Satisfaction – Thanks to Maria & Mia"

I initially had a frustrating experience with PCS Legal. Communication was very slow, and I had to chase them weekly for updates. Despite promises of call-backs, none ever came, and their online portal was never updated, which added to the stress. I eventually raised a complaint with their client services team, but the response was disappointing—they claimed I had been contact within 72 hours, which was only true because I kept calling them myself. However, things took a turn for the better thanks to Maria Enright and Mia Raj. They were absolutely brilliant and helped push my sale through, even while dealing with a difficult solicitor on the buyer’s side. They were responsive, proactive, and kept me informed every week via email. Their professionalism and dedication made a huge difference. Because of their efforts, I’ve increased my rating from a 1 to a solid 4 stars. If PCS Legal can improve their overall communication and consistency, they have the potential to be truly excellent. I would highly recommend Maria and Mia for anyone going through a property transaction.

Lovely conveyancing experience. Donna is a star!

First of all I would like to thank Donna for always being so helpful and thorough. She fought our corner and fast tracked everything so we can finish the process in time. It has been a lengthy conveyancing process but in the end it was all worth it. Solicitors have been professional and always easy to reach by phone. My only recommendation would be to have less people dealing with one case so e-mails don’t get missed ( 2 max 3 people). Would highly recommend.

A
Eleanor and Alana were both great

Eleanor and Alana were both great! Amazing communication and very greatful for all the hard work over the last 9 months(length of time was sellers solicitors not PCS) thank you both so much!!!

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Showing 71 - 80 of 996 reviews
BB
1 out of 5 stars

AVOID 100%

Please proceed with them only if you're willing to risk unnecessary delays, poor communication, and potentially jeopardizing your deal. In our case, we somehow managed to complete the transaction, but it has now been over three months and we still haven’t received our title deed. Despite repeated follow-ups via email and phone over the past three months, we’ve received no response. This even after marking client support team on the email. You can get the gist if the client support is not taking matter seriously, why the conveyancing team would be. I would strongly advise against engaging them for any work—it’s simply not worth your time or the frustration.

Date of experience: June 18, 2025

PR
5 out of 5 stars

Thank you

Emily and her team were very helpful, replying promptly to all our queries and the process was very smooth.No hidden costs. Thank you PCS Legal

Date of experience: June 17, 2025

K
5 out of 5 stars

Excellent

I’m a first time buyer and had no idea what I was doing. I was under Paige and Maddy. From day one they have been nothing but friendly, helpful, professional, prompt, always happy to take my call when I needed advice, even the smallest questions, and check or chase something for me. 9 times out of 10 I would get a response to a query within the hour. I can’t thank them enough, as they have made what is a daunting and stressful process, so much nicer. They are extremely knowledgeable and always made sure to keep me in the loop, all the way to completion! Would be using them in future if/when I decide to sell. Thankyou so much!!

Date of experience: June 17, 2025

DC
5 out of 5 stars

Recently sold and completed on…

Recently sold and completed on properties using pcs legal. Stuart’s team (Maria) were extremely efficient and professional ensuring we completed in a timely fashion, completing minimising the stress of moving. An outstanding service received from a team that really understand their business and their client needs.

Date of experience: June 16, 2025

MG
5 out of 5 stars

Good communication.

Very good communication from Caroline McCullough and Sarah Adams. Prompt replies to emails. Telephone calls were usually answered straight away. No endless waiting, listening to muzak. I left voicemails once or twice but call backs were fast. They explained things I did not understand clearly.

Date of experience: June 16, 2025

RC
5 out of 5 stars

Professionalism & Responsive Approach

My heartfelt thanks to the team for their invaluable support in purchasing the property. Their guidance, responsiveness, and professionalism made a complex journey feel smooth and manageable.

Date of experience: June 16, 2025

A
5 out of 5 stars

Made my move easy and stress free!

I just want to say a huge thank you to Daman Singh and his amazing team for all their hard work on the purchase of my property. From the very beginning they’ve been incredibly helpful, attentive and easy to reach. Communication has been quick and clear throughout, and they always made sure I understood what was going on at every stage. Even when things got a little tricky, they stayed on top of everything and worked so hard to get me into my new home before my rental ended. I’m honestly so grateful for how smoothly they handled it all. I never felt left in the dark and always felt like I was in safe hands. I couldn’t have chosen a better law firm or conveyancing team. Thank you so much again for everything — you made a stressful process feel simple and well looked after.

Date of experience: June 14, 2025

DD
5 out of 5 stars

Outstanding Service

Liam Ridyard (PCS Legal) has been outstanding to work with during the sale of my property. The sale was quite long and complex and Liam was always available, constantly communicating clearly what was going and a pleasure to work with. I have no hesitation at all in recommending him or his company, to which he is a credit

Date of experience: June 13, 2025

MR
5 out of 5 stars

House purchase

Leah Snowdon has just completed on the purchase of our new property, communication and response time was amazing, I’ll definitely be recommending her and her team to family and friends. Many thanks for the great experience.

Date of experience: June 13, 2025

RN
5 out of 5 stars

Easiness of dealing with the sale and…

Easiness of dealing with the sale and most importantly the experience of the company,just great and thank you Also Donna was so helpful and a great help so thank you Donna 🌹

Date of experience: June 13, 2025

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