Review summary

PCS LEGAL receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

M
Grateful for the Excellence!

Thank you so much for everything Daman Singh and Team! You made the process easy, convenient, fast, and reliable! We are super happy!

"From Frustration to Satisfaction – Thanks to Maria & Mia"

I initially had a frustrating experience with PCS Legal. Communication was very slow, and I had to chase them weekly for updates. Despite promises of call-backs, none ever came, and their online portal was never updated, which added to the stress. I eventually raised a complaint with their client services team, but the response was disappointing—they claimed I had been contact within 72 hours, which was only true because I kept calling them myself. However, things took a turn for the better thanks to Maria Enright and Mia Raj. They were absolutely brilliant and helped push my sale through, even while dealing with a difficult solicitor on the buyer’s side. They were responsive, proactive, and kept me informed every week via email. Their professionalism and dedication made a huge difference. Because of their efforts, I’ve increased my rating from a 1 to a solid 4 stars. If PCS Legal can improve their overall communication and consistency, they have the potential to be truly excellent. I would highly recommend Maria and Mia for anyone going through a property transaction.

Lovely conveyancing experience. Donna is a star!

First of all I would like to thank Donna for always being so helpful and thorough. She fought our corner and fast tracked everything so we can finish the process in time. It has been a lengthy conveyancing process but in the end it was all worth it. Solicitors have been professional and always easy to reach by phone. My only recommendation would be to have less people dealing with one case so e-mails don’t get missed ( 2 max 3 people). Would highly recommend.

A
Eleanor and Alana were both great

Eleanor and Alana were both great! Amazing communication and very greatful for all the hard work over the last 9 months(length of time was sellers solicitors not PCS) thank you both so much!!!

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All reviews

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Showing 991 - 996 of 996 reviews
B
5 out of 5 stars

Great support from the whole team

Very attentive to the reasonable adjustments needing to be put in place for the gentleman being supported to buy a new home and sell the existing one. Patient with the fact that we were novices to the whole procedure, and asking questions that some may have thought had obvious answers.

Date of experience: March 21, 2024

OH
5 out of 5 stars

Timely and professional service

Professional team, competitive prices and timely service - would definitely recommend! PCS legal helped me to navigate quite complex property purchase process, were always easily reachable and provided excellent service.

Date of experience: March 21, 2024

MB
5 out of 5 stars

Very professional and helpful.

Very professional and helpful answered all our questions quickly and made the process of buying and selling a house easier thankyou very much

Date of experience: March 20, 2024

OF
5 out of 5 stars

The support from the case worker was…

The support from the case worker was exceptional. She is detailed and always listened to my concern. She is very quick to respond to questions. I will be using the organisation again and will recommend them.

Date of experience: March 20, 2024

c
5 out of 5 stars

Brilliant communication

Brilliant communication Quick responses Will definitely use them again for the sale of my BTL properties

Date of experience: March 20, 2024

B
1 out of 5 stars

WORST SERVICE EVER

The worst service I’ve ever had… PLEASE NEVER USE THESE. They will make buying and selling a property so stressfully and unnecessarily lengthy. One word to describe this company RUN!

Date of experience: March 20, 2024

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