Review summary

PCS LEGAL receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

M

Melborn

5 out of 5 stars
Grateful for the Excellence!

Thank you so much for everything Daman Singh and Team! You made the process easy, convenient, fast, and reliable! We are super happy!

RU

Ramzan Uddin

4 out of 5 stars
"From Frustration to Satisfaction – Thanks to Maria & Mia"

I initially had a frustrating experience with PCS Legal. Communication was very slow, and I had to chase them weekly for updates. Despite promises of call-backs, none ever came, and their online portal was never updated, which added to the stress. I eventually raised a complaint with their client services team, but the response was disappointing—they claimed I had been contact within 72 hours, which was only true because I kept calling them myself. However, things took a turn for the better thanks to Maria Enright and Mia Raj. They were absolutely brilliant and helped push my sale through, even while dealing with a difficult solicitor on the buyer’s side. They were responsive, proactive, and kept me informed every week via email. Their professionalism and dedication made a huge difference. Because of their efforts, I’ve increased my rating from a 1 to a solid 4 stars. If PCS Legal can improve their overall communication and consistency, they have the potential to be truly excellent. I would highly recommend Maria and Mia for anyone going through a property transaction.

LI

Livia Istratescu

5 out of 5 stars
Lovely conveyancing experience. Donna is a star!

First of all I would like to thank Donna for always being so helpful and thorough. She fought our corner and fast tracked everything so we can finish the process in time. It has been a lengthy conveyancing process but in the end it was all worth it. Solicitors have been professional and always easy to reach by phone. My only recommendation would be to have less people dealing with one case so e-mails don’t get missed ( 2 max 3 people). Would highly recommend.

A

Angel

5 out of 5 stars
Eleanor and Alana were both great

Eleanor and Alana were both great! Amazing communication and very greatful for all the hard work over the last 9 months(length of time was sellers solicitors not PCS) thank you both so much!!!

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Showing 81 - 90 of 996 reviews
RP
5 out of 5 stars

Happy customer

They were working hard to respond to our enquiries and were very prompt. Very happy with the fact that there were not hidden costs.

Date of experience: June 12, 2025

HP
5 out of 5 stars

Supported me with buying a house

Supported me with buying a house. Very good at communicating. Made it easy to understand legal terms. Very helpful. Would definately recommend. Great support from Daisy Scott and Foysol. Thank you.

Date of experience: June 12, 2025

c
5 out of 5 stars

Very satisfied

Alisha Chapman was helping us throughout the conveyancing process and I can say that she was very responsive and eager to assist us and answer all our questions. I appreciate the effort and help!

Date of experience: June 12, 2025

S
5 out of 5 stars

Wouldn’t hesitate to recommend

Lauren Sweeney and Tara Shamsuddin made the entire property purchase process smooth and stress-free. They were always responsive, clear in their communication, and incredibly thorough. I felt completely supported from start to finish and wouldn’t hesitate to recommend them to anyone needing a reliable conveyancer.

Date of experience: June 12, 2025

Hc
5 out of 5 stars

I’ve just completed my property…

I’ve just completed my property purchase and couldn’t be happier with my experience. Thanks to Toni and Team SLJ the process was smooth and stress free. The team kept me informed every stage and was always available when I had questions. Highly recommend!

Date of experience: June 11, 2025

SR
5 out of 5 stars

Great communication and made everything…

Great communication and made everything very easy for us, thank you Liam!

Date of experience: June 11, 2025

MP
5 out of 5 stars

Reliable and efficient conveyancer

Liam Ridyard (PCS Legal Basildon) is a personable and professional individual. He was super efficient in handling our property sale, made the whole process seamless, we had total confidence in him and always felt he was on our case. He provided feedback regularly and we never had to chase him. All in all a pleasure to deal with. We have no hesitation in recommending him and would certainly use his services again.

Date of experience: June 11, 2025

MY
4 out of 5 stars

Completed Purchase Review!

I want to thank Paige, Maddy and the rest of the team at PCS Legal in Basildon! Both Paige and Maddy were excellent to work with and made the process of buying my first property much more easy and stress free! From start to finish Paige was very meticulous with every detail in the process and handled all stages very promptly. And Maddy was also very helpful in the transaction and always responding to emails when I needed them! Despite the slow solicitors the seller of the property had, Paige and Maddy were able to complete everything on time and exchange and complete my purchase before the initially agreed date! The only little disappointment with PCS legal is their phone lines are always extremely busy. But they can be reached by email 24/7! If you are looking for reliable, competitive and communicative conveyancers/solicitors then they are your go too! Highly recommended!

Date of experience: June 11, 2025

JA
1 out of 5 stars

The just Ignore you if you have a complex Transaction

I instructed this to deal with a probate sale. they just ignored any attempt of dialog around documents sent to them. In the end I found another conveyancer to manage the transaction.

Date of experience: June 11, 2025

k
5 out of 5 stars

Having just completed on our purchase…

Having just completed on our purchase through PCS legal, Leah Snowden was outstanding in how smoothly she dealt with everything. We can’t recommend her enough to family and friends.

Date of experience: June 10, 2025

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