Excellent response and service
Excellent response and service - received product within 1 day. However product description was misleading ie clock was easy to operate. Wrong!

PB Tech is a leading electronics technology retailer based in New Zealand, specializing in the supply of a wide range of electronic products and accessories. The company offers various categories, including computers, laptops, gaming equipment, and home appliances. With a focus on providing quality products at competitive prices, PB Tech caters to both individual consumers and businesses looking for reliable technology solutions. Customers can explore an extensive selection of products on the company's website, www.pbtech.co.nz, which features detailed product descriptions, specifications, and customer reviews. PB Tech aims to enhance the shopping experience by offering convenient online purchasing options and knowledgeable customer support. With a commitment to innovation and customer satisfaction, PB Tech continues to be a trusted name in the electronics technology sector in New Zealand.
Reviewers consistently report positive experiences with PB Tech. Customers often highlight great, delivery, service, easy.
A minority mention drawbacks around purpose, ordered, than, tech. Overall sentiment is strongly positive with an average rating of 4.6 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Delivery was super fast”
“Ordered a product that was missing parts, have emailed last week and had no response to my concerns”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: PB Tech is #2 of 5 on overall rating in this group.
60 reviews of PB Tech. Filter by what matters to you.
Excellent response and service - received product within 1 day. However product description was misleading ie clock was easy to operate. Wrong!
After mostly shopping online for years, going into a physical store was not something I was looking forward to, but was pleasantly surprised visiting PB Tech Petone. Parking right outside is a bonus, and we weren't immediately swarmed by pushy salespeople. The range of products was excellent, the salesman who helped was informative but not pushy, listened to what we wanted, and was very clear about the difference between options. Best of all, if he wasn't sure of something he didn't guess, he looked it up and showed us the results. 10/10 for transparency and helpfulness. Shopping online is great, but sometimes you can't beat talking to an actual person. Will definitely be back for future tech purchases.
I was recommended my product by a friend ( a frequent user), so didn't have to go through trying to sort out what I was after. I did have some issues with placing the order, but I'm sorry I can't remember what the issue was. I ordered on Saturday evening, with delivery slated for Monday. Fortunately I didn't believe that. Still a great result to get it Tuesday. I didn't open the package as my friend will load everything for me.
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Once I got past being unable to log into the web site and being locked out (I resolved the issue by changing my password to the same one!) the service was back to normal with good prices and very prompt delivery.
I bought a Deep Massage Roller. Product is very good and very helpful for aching muscles etc. PB Tech website is customer friendly. Service and delivery good but my instructions to leave item at my front door were not followed. Instead a "signature required" note was on the parcel causing a unnecessay kerfuffle re delivery. Otherwise an A.
Ordered on line, easy process and site to use, quick service.
PB Tech is a leading electronics technology retailer based in New Zealand, specializing in the supply of a wide range of electronic products and accessories. The company offers various categories, including computers, laptops, gaming equipment, and home appliances. With a focus on providing quality products at competitive prices, PB Tech caters to both individual consumers and businesses looking for reliable technology solutions. Customers can explore an extensive selection of products on the company's website, www.pbtech.co.nz, which features detailed product descriptions, specifications, and customer reviews. PB Tech aims to enhance the shopping experience by offering convenient online purchasing options and knowledgeable customer support. With a commitment to innovation and customer satisfaction, PB Tech continues to be a trusted name in the electronics technology sector in New Zealand.
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