Was just thinking this am
Was just thinking this am - where are the 2 earbuds I ordered weeks ago ? PLs follow up on my purchase . regards, Peter B Perth WA 27.8.25

PB Tech is a leading electronics technology retailer based in New Zealand, specializing in the supply of a wide range of electronic products and accessories. The company offers various categories, including computers, laptops, gaming equipment, and home appliances. With a focus on providing quality products at competitive prices, PB Tech caters to both individual consumers and businesses looking for reliable technology solutions. Customers can explore an extensive selection of products on the company's website, www.pbtech.co.nz, which features detailed product descriptions, specifications, and customer reviews. PB Tech aims to enhance the shopping experience by offering convenient online purchasing options and knowledgeable customer support. With a commitment to innovation and customer satisfaction, PB Tech continues to be a trusted name in the electronics technology sector in New Zealand.
Reviewers consistently report positive experiences with PB Tech. Customers often highlight great, delivery, service, easy.
A minority mention drawbacks around purpose, ordered, than, tech. Overall sentiment is strongly positive with an average rating of 4.6 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Delivery was super fast”
“Ordered a product that was missing parts, have emailed last week and had no response to my concerns”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: PB Tech is #2 of 5 on overall rating in this group.
60 reviews of PB Tech. Filter by what matters to you.
Was just thinking this am - where are the 2 earbuds I ordered weeks ago ? PLs follow up on my purchase . regards, Peter B Perth WA 27.8.25
Ordered a product that was missing parts, have emailed last week and had no response to my concerns. Poor service.
This latest purchase was a neworking item requiring drivers, supplied on CD (like devices now have them as standard NOT), more than 10 years out of date, unsupported by Win 10 or Win 11, unsupported by the last MS cab file update, none of the potential work arounds offered by others who struck the same issue worked. WASTE OF MY MONEY and outright theft on the part of PB Tech. NZ has consumer laws protecting buyers from purchasing goods NOT fit for purpose and without modern drivers as required to install it THIS ITEM WASN'T. PB Tech thinks they are above the law and freely breach the Consumer laws in NZ. "Fit for purpose" guarantee requires goods to be suitable for a specific purpose if the consumer made that purpose known to the supplier, or if the supplier indicated the goods would be suitable for it.
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The delivery address that was applied to my order was more than 5 years old, and a newer address has been used since. I realised immediately, but was unable to change it before my order was dispatched, despite emailing and using a contact us form. In the end I had to contact NZ post directly and pay for a redirection. I was contacted by PB tech customer service note than 24 hours after I sent the request. I noted my disappointment, but never received an apology nor any offer of corrective action or reimbursement of the extra fee I had to pay
PB Tech is a leading electronics technology retailer based in New Zealand, specializing in the supply of a wide range of electronic products and accessories. The company offers various categories, including computers, laptops, gaming equipment, and home appliances. With a focus on providing quality products at competitive prices, PB Tech caters to both individual consumers and businesses looking for reliable technology solutions. Customers can explore an extensive selection of products on the company's website, www.pbtech.co.nz, which features detailed product descriptions, specifications, and customer reviews. PB Tech aims to enhance the shopping experience by offering convenient online purchasing options and knowledgeable customer support. With a commitment to innovation and customer satisfaction, PB Tech continues to be a trusted name in the electronics technology sector in New Zealand.
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