Review summary

ParcelABC - courier service has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Fast delivery and nice prices

Fast delivery and nice prices

J
Highly recommend service

Highly recommend service. I received package on time 😊

fast delivery and great customer…

fast delivery and great customer support 😃

Company details

Information provided by various external sources

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All reviews

1,000 total • Write a review

Showing 81 - 90 of 996 reviews
EP
4 out of 5 stars

Pretty good customer support service

Pretty good customer support service

Date of experience: May 5, 2025

r
5 out of 5 stars

Good service

Good service, good price, muchas gracias!

Date of experience: May 2, 2025

C
5 out of 5 stars

Smooth process. Pleasant experience.

Smooth ordering. Reliable shipping. Friendly and punctual pick-up delivery service. I would be a repeat customer.

Date of experience: May 1, 2025

M

MG

US

5 out of 5 stars

Delivery was smooth

Delivery was smooth, items received as promised.

Date of experience: May 1, 2025

n

nh

US

1 out of 5 stars

Waste of time and money

They take prospective customs payments, and even though there is no proof of customs being paid they ignore requests to have the pre-payment retuned upon delivery. A delivery took 3 weeks instead of 3 days. The forms they supplied to complete were not the correct ones so I needed to send extra ones the customs officer needed, and then the parcel arrived with holes and goods damaged. Overall I’d be far better off dealing with the transport company directly since I had to do it anyway. Will never use again.

Date of experience: May 1, 2025

IC
5 out of 5 stars

We got off to a bumpy start

We got off to a bumpy start, which turned out to be a problem with DHL automated addressing which despite 2 attempts kept routing to USA instead of France. At this stage I felt despair with no control of the situation. It could of gone one of two ways. I was very fortunate to have Michat, who I believe was a manager there in Poland, who reassured me and took ownership of the problem. In this day and age of anonymous internet companies the trust between them and their customers needs rebuilding and I truly believe people like Michat are key to regaining this trust. I am confident as a manager that he is focusing his team on supporting the customer, which ultimately is a good thing. There will always be problems, however with the right approach these can always be resolved, well done 👍

Date of experience: May 1, 2025

AM
5 out of 5 stars

Ho utilizzato il servizio di ritiro e…

Ho utilizzato il servizio di ritiro e consegna di pacchi dalla Spagna all'Italia ed è stato rapido e senza problemi.

Date of experience: May 1, 2025

TW
5 out of 5 stars

As expected

Easy, quick and as promised. What do you need more...

Date of experience: April 30, 2025

OL
5 out of 5 stars

Great & responsive customer service…

Great & responsive customer service going extra mile always. Competitive rates and great to see all providers with their rates especially for a small business owner. In case of issues with collections the customer service is always helpful.

Date of experience: April 29, 2025

E

Ewa

US

5 out of 5 stars

Great service

Great service! Michał was really helpful. Thank you !

Date of experience: April 29, 2025

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