Review summary

ParcelABC - courier service has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Fast delivery and nice prices

Fast delivery and nice prices

J
Highly recommend service

Highly recommend service. I received package on time 😊

fast delivery and great customer…

fast delivery and great customer support 😃

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All reviews

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Showing 71 - 80 of 996 reviews
AH
1 out of 5 stars

Super scam as it is very unreliable

Super scam as it is very unreliable. Will

Date of experience: May 14, 2025

AS
5 out of 5 stars

Great & responsive customer service…

Great & responsive customer service going extra mile always. Competitive rates and great to see all providers with their rates especially for a small business owner. In case of issues with collections the customer service is always helpful. I am using 2nd time to send parcel in EU.

Date of experience: May 13, 2025

AW
1 out of 5 stars

Grim experience. Avoid.

An absolutely grim experience with ParcelABC. I sent a parcel with them to the return address of a large retailer (Uniqlo) in the EU. Some time later, after a holiday, I found the parcel left in the middle of my front garden. The clothes inside were water damaged. ParcelABC has "opened a claim" with the courier - a few weeks have passed with no updates. ParcelABC has refused to refund the original postage and has instead asked me to pay for return postage - even sending lawyers after me, for further insult. In short, if anything goes wrong with your parcel, expect ParcelABC to make it worse and try to get more money from you. Quick update: it's been more than a month now, and Parcel ABC are saying they won't investigate further until I pay them (despite previously saying that they would investigate the damage first).

Date of experience: May 12, 2025

BS

B S

US

5 out of 5 stars

Home pick up and on time delivery

Easy to use website. Home pickup and on time delivery.

Date of experience: May 11, 2025

K
5 out of 5 stars

Sehr hilfreich um sich etwas aus dem…

Sehr hilfreich um sich etwas aus dem Ausland schicken zu lassen. Sprachbarriere und irgendwelche notwendigen Kundenkonten fallen weg.

Date of experience: May 10, 2025

JP
5 out of 5 stars

Tanio szybko bezproblemowo

Tanio szybko bezproblemowo

Date of experience: May 10, 2025

c
5 out of 5 stars

really good service with a tricky…

really good service with a tricky international pickup and delivery. I had no issues connecting to a real person and get prompt responses to my questions. Agata was so helpful and responsive.

Date of experience: May 9, 2025

S

Saf

US

1 out of 5 stars

Parcel ABC AVOID at all costs

Parcel ABC Review I recently used Parcel ABC for an international shipment, and my experience was extremely negative. While the initial pricing seemed competitive, I encountered significant issues, and my parcel, picked up on April 21st, is still not delivered. Website Usability: The website was relatively easy to navigate, and getting a quote was straightforward. Customer Service: This is where things went disastrously wrong. I've had to chase them hundreds of times for updates on my shipment, and their responses have been unhelpful and slow. Delivery Time: The delivery is now significantly overdue. The initial estimate was grossly inaccurate, and there have been substantial delays with no clear communication. Package Handling: The current status of my package is "Unable to Locate – Search in Progress," which is completely unacceptable. Overall, Parcel ABC's service has been abysmal. The combination of poor customer service, massive delivery delays, and the company's inability to even locate my package makes them a carrier I cannot recommend under any circumstances. This has been a stressful and frustrating experience, and I strongly advise looking at other options.

Date of experience: May 9, 2025

CL
5 out of 5 stars

RELIABLE AND EFFICIENT SERVICE

easy to book. very competitive rates excellent customer service

Date of experience: May 7, 2025

BP
5 out of 5 stars

Muy satisfecha. Proceso fácil y cómodo.

Super fácil de reservar recogida y entrega para paquetes que no pude enviar por avión. Puntuales e información muy bien explicada. Muy satisfecha.

Date of experience: May 6, 2025

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