Review summary

ParcelABC - courier service has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Fast delivery and nice prices

Fast delivery and nice prices

J
Highly recommend service

Highly recommend service. I received package on time 😊

fast delivery and great customer…

fast delivery and great customer support 😃

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All reviews

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Showing 91 - 100 of 996 reviews
SP
5 out of 5 stars

Fast and reliable

Fast and reliable. Worth it!

Date of experience: April 29, 2025

C
1 out of 5 stars

Worst delivery service I have used

Worst delivery service I have used. Will certainly not use or recommend ParcelABC! I booked and paid for a collection last Thursday 25th, pick up didn’t arrive, I contacted the company they said it would be collected Friday 26, again no pick up. Same on Monday 29th. Today their response is ‘let us know a day your parcel can be collected’ Absolutely useless company. If I cancel they will take 25% yet they haven’t provided a service! Disgusting

Date of experience: April 29, 2025

AA
5 out of 5 stars

fast and good service

fast and good service

Date of experience: April 28, 2025

OD
5 out of 5 stars

Support and assistance

I have used the service multiple times, for personal delivery. It is really the easiest and quickest way to deliver your packages and cargos. I have appreciated the service as well as the support and assistance. Thank you!

Date of experience: April 28, 2025

V
4 out of 5 stars

Great customer support, but pick-up issues

While the customer service is great and quite responsive, for my last 2 pick-up orders, the fedex couriers did not show up, nor communicated about their whereabouts. ParcelABC's agent kindly offered to help, however it did not change the outcome: I had to bring my boxes to a fedex station myself. The fault lies with Fedex, not ParcelABC. I hope their collaboration will improve in the future.

Date of experience: April 28, 2025

MP
1 out of 5 stars

Aspetto ancora il rimborso....

Ho usato il corriere UPS per qualche spedizione ed è sempre andato tutto bene. Anche il servizio clienti è veloce e disponibile, complimenti per questo. Ho valutato con una stella poiché il servizio clienti oltre ad essere veloce e disponibile dovrebbe essere soprattutto efficace però.... L'ultima spedizione: dopo che ho comprato il servizio mi è stato comunicato che il corriere non raggiungeva la località indicata, si sono scusati e mi hanno fatto scegliere su un accredito per un' altra spedizione o lo storno sul conto usato per pagare la spedizione. Ho scelto il secondo metodo ed entro 20 giorni avrei ricevuto il rimborso... Beh è passato già un mese e mezzo e ancora nulla, il servizio clienti mi ha comunicato che avrebbe parlato col servizio finanziario... Ancora nulla. Poca serietà? Con un servizio efficiente avrei dato 5 stelle.

Date of experience: April 25, 2025

O
5 out of 5 stars

Excellent customer attention

I had a great experience with its customer service. We send some documents from Panama to Spain and DHL marked them as a package when it was stated it was a document. As it was marked as a pacage I had to pay customs and DHL didn't wanted to correct the error and didn't assume any responsability when it was their issue. However, ParcelABC tried to engage with DHL with the same answer and finally ParcelABC did a refund for the custom payment.

Date of experience: April 25, 2025

MC
1 out of 5 stars

Me perdieron el paquete

Me perdieron el paquete. y solo me indemnizaran con 25€, ( el envio me costo 20,68€), si les envio fotografias del paquete y su contenido.

Date of experience: April 24, 2025

P
1 out of 5 stars

Horrible Delivery Experience

Starting off, super expensive, pickup was delayed, pickup courier didn't take documents, courier company called and said they're returning parcel because documents are incomplete. Had to spend a day on the phone and email to make sure the parcel was sent out. Drop off was delayed and painful with extra money charged at dropoff after already paying a large whopping amount in the beginning. Never again

Date of experience: April 22, 2025

DS
5 out of 5 stars

Always on time

Always on time, great prices and great support. Helped me filing customs report and declaration :)

Date of experience: April 18, 2025

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