Adrian Wong

Adrian Wong

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Adrian Wong

PA

ParcelABC - courier service

View company profile →

1 out of 5 stars

Grim experience. Avoid.

An absolutely grim experience with ParcelABC. I sent a parcel with them to the return address of a large retailer (Uniqlo) in the EU. Some time later, after a holiday, I found the parcel left in the middle of my front garden. The clothes inside were water damaged. ParcelABC has "opened a claim" with the courier - a few weeks have passed with no updates. ParcelABC has refused to refund the original postage and has instead asked me to pay for return postage - even sending lawyers after me, for further insult. In short, if anything goes wrong with your parcel, expect ParcelABC to make it worse and try to get more money from you. Quick update: it's been more than a month now, and Parcel ABC are saying they won't investigate further until I pay them (despite previously saying that they would investigate the damage first).