Good sizing guide
I thought the sizing guide was amazing but I thought it was unfortunate that they didn't have really supportive bras for the larger cup size.
Oner Active UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about expensive.
I thought the sizing guide was amazing but I thought it was unfortunate that they didn't have really supportive bras for the larger cup size.
Customers service is like no other. Loved my top and tights look amazing. Highly recommend.
product fault but Grace in customer service was amazing and rectified it straight away.
I've ordered a few items before and have always had fantastic customer service. I recently asked for some information thinking there was an issue with the website and Isla responded quickly and super reassuringly though I had a minor query.
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www.oneractive.com100 total • Write a review
The best active wear and best customer service. You can really rely on their products and service. I am proud customer since the very first launch they had.
Date of experience: May 30, 2025
US
Oner active is using FedEx. What a joke. Paid EUR 12,90 for express delivery and I had to drive 80km today to get the parcel, otherwise the order would be not have been delivered before after this weekend. All this dispite FedEx confirmed del today (Friday) but they called and told me this was imposible. What a joke. I will never buying anything more from Oner active if they use FedEx as their courier in future.
Date of experience: May 30, 2025
US
I received 2 damaged items.. a shirt with a hole & leggings with a stain. Before I realized this, I removed tags and discarded packaging (my fault), so I didn’t think I could return. I sent a message to customer service & they almost immediately issued a full refund. I understand than faulty products happen sometimes, but the customer service was great. I will give their active wear another try!
Date of experience: May 30, 2025
Sophie was so helpful in helping me with a lost parcel and arranged a refund for me. Always kept me updated and replied quickly! Xxxxx
Date of experience: May 30, 2025