Review summary

Oner Active UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about expensive.

Based on reviews, created with AI

See what reviewers are saying

Good sizing guide

I thought the sizing guide was amazing but I thought it was unfortunate that they didn't have really supportive bras for the larger cup size.

Customers service is like no other

Customers service is like no other. Loved my top and tights look amazing. Highly recommend.

L
product fault but Grace in customer…

product fault but Grace in customer service was amazing and rectified it straight away.

E
I've ordered a few items before and…

I've ordered a few items before and have always had fantastic customer service. I recently asked for some information thinking there was an issue with the website and Isla responded quickly and super reassuringly though I had a minor query.

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All reviews

100 total • Write a review

Showing 91 - 96 of 96 reviews
MI
5 out of 5 stars

The leggings I’ve received was 6 months…

The leggings I’ve received was 6 months ago but I haven’t worn until now and found there was a hall in the seam but it’s been a while since I purchased so I wasn’t sure if they can help with this issue but Lily was very helpful. I was sad about leggings but happy with her customer service.

Date of experience: May 30, 2025

AC
5 out of 5 stars

I contacted customer service about my…

I contacted customer service about my shirt that arrived damaged due to the packaging, Grace was so helpful. She responded timely and made the experience seamless. Great customer service!

Date of experience: May 30, 2025

AM
5 out of 5 stars

Customer service was amazing

Customer service was amazing. They got back to me right away and fixed my issue. Delivery of my order was very fast.

Date of experience: May 30, 2025

K
5 out of 5 stars

Excellent Customer Service & Amazing Brand!

I had an unfortunate experience where a pair of my joggers shrank after washing, but Oner Active's customer service went above and beyond to help me. Their response was incredibly fast, helpful, and professional, and I truly appreciated how smoothly everything was handled. I’ve always loved Oner Active’s clothing – the quality, the fit, and the overall brand ethos are amazing. This experience just confirmed how much they value their customers. I’ll definitely continue supporting them and highly recommend them to others!! Thank you so much Sophie ❤️❤️❤️

Date of experience: May 30, 2025

KM
3 out of 5 stars

SELLS OUT SO FAST

SELLS OUT SO FAST

Date of experience: May 30, 2025

A.
5 out of 5 stars

Product range and quality is unmatched…

Product range and quality is unmatched and customer service is very fast and helpful! Isla sorted out my issue within minutes of me submitting my complaint!

Date of experience: May 29, 2025

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