Review summary

Oner Active UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about expensive.

Based on reviews, created with AI

See what reviewers are saying

Good sizing guide

I thought the sizing guide was amazing but I thought it was unfortunate that they didn't have really supportive bras for the larger cup size.

Customers service is like no other

Customers service is like no other. Loved my top and tights look amazing. Highly recommend.

L
product fault but Grace in customer…

product fault but Grace in customer service was amazing and rectified it straight away.

E
I've ordered a few items before and…

I've ordered a few items before and have always had fantastic customer service. I recently asked for some information thinking there was an issue with the website and Isla responded quickly and super reassuringly though I had a minor query.

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All reviews

100 total • Write a review

Showing 71 - 80 of 96 reviews
E
3 out of 5 stars

Welcome Discount Not Received

I was really hoping to use the welcome discount code as item prices add up quickly. I tried several times, waited several hours, and did not receive any email with the 10% discount. I am still really looking forward to using the items and hoping they fit well. Just disappointed in the potential welcome discount that did not come.

Date of experience: June 3, 2025

DK
1 out of 5 stars

Been waiting months and months and not a sign of restocking. Really sad when it’s a great brand.

They never restock

Date of experience: June 3, 2025

JB
5 out of 5 stars

Incredible service

Customer service got back to me quickly after I asked for an update on my shipment. They were very kind, and shortly after I received email updates on my order. I absolutely love this brand, love their products, love love love their founder. This company is incredible and I’ve never felt more confident in anything else I’ve worn.

Date of experience: June 3, 2025

RJ
5 out of 5 stars

Grace solved my problem in a minute

Grace solved my problem in a minute . Professional and helpful customer service agent . Giving 10 stars here

Date of experience: June 3, 2025

AM
2 out of 5 stars

Disappointed with Unified leggings

I ordered their Unified leggings in ash grey, did a strength workout indoors, with AC, and was really disappointed to see prominent sweat marks. The material is buttery soft, but I don’t recommend these for high intensity training as the product description says, or even a sweaty lift session… I wanted to love these, but I’m disappointed considering the price point. My grey Gymshark and Lululemon leggings don’t show sweat in patchy marks like these do.

Date of experience: June 3, 2025

L
5 out of 5 stars

Good quality gym gear and a very…

Good quality gym gear and a very reasonable price. My Mrs loves it

Date of experience: June 2, 2025

MB
5 out of 5 stars

I’m so happy with my experience

I’m so happy with my experience! I love the quality of oner actives clothing. Also, I appreciate if I need help with an order the team gets back within a timely manner. Thank you so much! 😊

Date of experience: June 2, 2025

Y
5 out of 5 stars

Outstanding customer service & amazing quality!

I’m so happy with my experience ordering from Oner Active! The quality of the items is incredible, and the customer service truly exceeded my expectations — responsive, kind, and super professional. It’s a brand that really cares about its customers, which makes me even more excited to order again. Can’t wait for the next restock! Thank you, Oner Active 💜

Date of experience: June 2, 2025

Sd
5 out of 5 stars

Jenny got back to me quickly and asked…

Jenny got back to me quickly and asked the right questions. She was kind and friendly. :)

Date of experience: June 2, 2025

I

IB

US

5 out of 5 stars

Very helpful

Grace was extremely helpful and understanding with the issue I had with my order. I received a response pretty much instantly and was refunded without any difficulties. Great customer service :)

Date of experience: June 2, 2025

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