Good sizing guide
I thought the sizing guide was amazing but I thought it was unfortunate that they didn't have really supportive bras for the larger cup size.
4.5
Excellent
100 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Oner Active UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Customers service is like no other
Customers service is like no other. Loved my top and tights look amazing. Highly recommend.
product fault but Grace in customer…
product fault but Grace in customer service was amazing and rectified it straight away.
I've ordered a few items before and…
I've ordered a few items before and have always had fantastic customer service. I recently asked for some information thinking there was an issue with the website and Isla responded quickly and super reassuringly though I had a minor query.
Company details
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Contact info
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Website
www.oneractive.com
All reviews
100 total • Write a review
Showing 61 - 70 of 96 reviews
M
Moa
US
Quick reply and good help
They answered just after ish 5-10 minutes if even that. Super quick and my problem got solved (which was with the shipping company and not with any product!). Super happy and grateful for such nice help. Definitely says a thing of two about this company - wants the best for their customers!
Date of experience: June 5, 2025
BH
Isla 5****
Thank you to Isla who sorted my issue quickly and efficiently! Love the oner team they always go the extra mile
Date of experience: June 5, 2025
LM
As always oner active is efficient with…
As always oner active is efficient with their customer service ! I had an issue and it was resolved within a couple hours. Love their products and I can’t wait to continue buying.
Date of experience: June 4, 2025
MG
Love Oner Active so much their leggings
Love Oner Active so much their leggings are the best! Customer service is also amazing lovely lady helped me out today couldn’t fault them. Great experience as always
Date of experience: June 4, 2025
A
Aa
US
Sophie at customer support was…
Sophie at customer support was extremely helpful, she gave me details on the shipment she updated me swiftly due to the late delivery and her response time was really fast as at times I have waited for a day or two during other circumstances, Sophie personally gets 5 stars 🙌🏻
Date of experience: June 4, 2025
TS
Super quick, helpful, and friendly reply
Super quick, helpful, and friendly reply I couldnt login to my account because i was on the EU website instead of the international one. It would be great if there was a prompt during login, reminding you to choose the right website location.
Date of experience: June 4, 2025
LW
Some of the products are great but most…
Some of the products are great but most isn’t fantastic quality, not what they say they will do and sizing differs between products hard to tell what size to get to be honest and the products aren’t exactly cheap! Shipping time is always really long even when you order through express shipping never arrives when it says it will. Products always out of stock for a really long time so you loose the hype of it and end up just ordering from brands who ship much quicker and aren’t as expensive such a tala or gymshark. Shame really as some of the products on the website are great
Date of experience: June 4, 2025
AK
Excellent customer service !
Excellent customer service !
Date of experience: June 3, 2025
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