Review summary

Oner Active UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about expensive.

Based on reviews, created with AI

See what reviewers are saying

Good sizing guide

I thought the sizing guide was amazing but I thought it was unfortunate that they didn't have really supportive bras for the larger cup size.

Customers service is like no other

Customers service is like no other. Loved my top and tights look amazing. Highly recommend.

L
product fault but Grace in customer…

product fault but Grace in customer service was amazing and rectified it straight away.

E
I've ordered a few items before and…

I've ordered a few items before and have always had fantastic customer service. I recently asked for some information thinking there was an issue with the website and Isla responded quickly and super reassuringly though I had a minor query.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

100 total • Write a review

Showing 31 - 40 of 96 reviews
RS
5 out of 5 stars

Great Customer Service

Every time I use the customer service I am always treated greatly and with sympathy. Both Isla and Grace were very nice and had a lot a patience.

Date of experience: June 18, 2025

JS
5 out of 5 stars

First time oner'er

This is my first purchase and the process was so easy. I am so excited to try everything on!

Date of experience: June 18, 2025

K
5 out of 5 stars

Excellent!

I loved how the website had a countdown to the launch and a speedy checkout system! This is my first time trying the brand but I'm so excited to try out the new pieces because I feel like this is going to be my new favorite !

Date of experience: June 17, 2025

nL
1 out of 5 stars

Never have enough stock and people have…

Never have enough stock and people have to fight over getting what they want. Stock was released at noon on 6/17/25 and within 5 minutes, what I had in my cart was sold out. Just ridiculous. Not sure I want to keep shopping this brand.

Date of experience: June 17, 2025

GK
5 out of 5 stars

The waist on the shorts are really high but the shorts themselves are very comfortable and stay on when squatting

It's awesome to have so many options and it's easy to find what I want though I would love to see some lower cut shorts and leggings available The ones I have I need to roll down at the waist because they come up a bit to high for my liking

Date of experience: June 17, 2025

LT
4 out of 5 stars

The address minimum needs to be longer

The address minimum should have a longer letter count. I was on at exactly 12 PM EST, and an item sold out that I wanted to purchase because I had to figure out how to shorten my address. Instead of writing out turnpike I did Tpke, but a little confusing because I have never had an issue with writing it out on other cites. I am bummed I didn't get the halter top but looking forward to the next drop. Other than that it was an overall easy experience. Thanks!

Date of experience: June 17, 2025

SK
1 out of 5 stars

The stock issues are infuriating

The stock issues are infuriating - like absolutely horrible. You have customers so loyal to the brand and after 30 seconds all pieces are sold out... it's becoming a joke.

Date of experience: June 17, 2025

VG
5 out of 5 stars

I’ve loved ONER active ever since I got…

I’ve loved ONER active ever since I got a pair of seamless leggings and a matching bra. Now I have a lot more and fell in love with the soft motion flares ! But it’s also about customer service for me ; I’ve been helped by Imogen , Ellen , Eleanor and whoever I’m chatting with on their instagram, they are truly lovely and helped me with a gift card issue I was having . I would defo recommend ONER active to everyone :) put your alarms on and get stuff from the drop , the dream is to be an ONER active athlete one day , but for now I’m enjoying gyming and walking and doing things in it , I feel good and look goood and I can lift heavy with no worries that it’ll rip .

Date of experience: June 16, 2025

SJ
5 out of 5 stars

Grace was very helpful and friendly.

Grace was very helpful and friendly.

Date of experience: June 16, 2025

AA
5 out of 5 stars

super fast customer service!

super fast customer service!! Thank you!

Date of experience: June 16, 2025

Previous1•••345•••10Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.