Review summary

Oner Active UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about expensive.

Based on reviews, created with AI

See what reviewers are saying

Good sizing guide

I thought the sizing guide was amazing but I thought it was unfortunate that they didn't have really supportive bras for the larger cup size.

Customers service is like no other

Customers service is like no other. Loved my top and tights look amazing. Highly recommend.

L
product fault but Grace in customer…

product fault but Grace in customer service was amazing and rectified it straight away.

E
I've ordered a few items before and…

I've ordered a few items before and have always had fantastic customer service. I recently asked for some information thinking there was an issue with the website and Isla responded quickly and super reassuringly though I had a minor query.

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All reviews

100 total • Write a review

Showing 21 - 30 of 96 reviews
SL
5 out of 5 stars

Seamless ordering and returns system xx

Seamless ordering and returns system xx

Date of experience: June 23, 2025

LM
5 out of 5 stars

Customer service is impeccable

Customer service is impeccable - they resolved my issue within an hour!

Date of experience: June 21, 2025

LM
5 out of 5 stars

The customer service rep responded very…

The customer service rep responded very quickly and helped resolve my issue

Date of experience: June 20, 2025

RS
5 out of 5 stars

Great sports brand and a very kind and…

Great sports brand and a very kind and helpful customer support. Thanks again to Jenny

Date of experience: June 19, 2025

JD
5 out of 5 stars

Amazing customer service and really…

Amazing customer service and really easy to communicate with!! Helped me with a return cancellation straightaway highly recommend Isla for help

Date of experience: June 19, 2025

EM
5 out of 5 stars

Great customer service

I had an issue with a pair of shorts that were received damaged. I must say, this was dealt with so efficiently! Issued me with a refund right away. Isla was really helpful. Thanks 💕

Date of experience: June 19, 2025

MP
5 out of 5 stars

Eleanor reached out to me quickly and…

Eleanor reached out to me quickly and resolved my issue in a timely manner. I appreciate the care and attention that is placed on customer care. Thank you guys again!

Date of experience: June 19, 2025

ND
5 out of 5 stars

First time ordering

First time ordering. Very simple. Super excited to see my product ☺️

Date of experience: June 18, 2025

KR
5 out of 5 stars

Millie made my experience so smoothly &…

Millie made my experience so smoothly & solved my issues so easily. awesome service!!

Date of experience: June 18, 2025

rb
5 out of 5 stars

Excellent customer service

Excellent customer service my first time ordering from oner active cant wait too try them on 😍

Date of experience: June 18, 2025

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