Review summary

Oner Active UK Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about expensive.

Based on reviews, created with AI

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Good sizing guide

I thought the sizing guide was amazing but I thought it was unfortunate that they didn't have really supportive bras for the larger cup size.

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Customers service is like no other

Customers service is like no other. Loved my top and tights look amazing. Highly recommend.

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L
product fault but Grace in customer…

product fault but Grace in customer service was amazing and rectified it straight away.

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E
I've ordered a few items before and…

I've ordered a few items before and have always had fantastic customer service. I recently asked for some information thinking there was an issue with the website and Isla responded quickly and super reassuringly though I had a minor query.

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All reviews

100 total • Write a review

Showing 41 - 50 of 96 reviews
C

Amazing customer service

Amazing customer service, Sophie was amazing. Thank you

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AG

I can not write my correct address for…

I can not write my correct address for the limit edition.

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YV

I was in touch with a few reps

I was in touch with a few reps, assisting me in tracking my order. Thankful

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A

I’ve been ordering from Oner for a few…

I’ve been ordering from Oner for a few years now and mostly love the products. Recently I had some trouble with a parcel that got lost, but one member from the customer support helped me a lot solving the issue. It was a pleasure to talk to her and sort through it together.

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K

Amazing customer service

Amazing customer service! Quick and really helpful. Had a minor issue with my refund but they replied and helped me quickly.

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M

Lilly resolved my issue promptly within…

Lilly resolved my issue promptly within one day of sending email which is amazing. Lilly you deserve pay rise !

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S

Grace from Oner Customer Service has…

Grace from Oner Customer Service has helped me so many times and always has a solution for any lost or faulty items. She is amazing at delivering the best customer service and I truly appreciate her for making it easy to contact and receive help to my inquiries.

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H

Oner Active on the RISE

I absolutely love this brand—the products continue to improve with every drop. I've followed Krissy and her journey since the early days of her YouTube channel, and watching each new collection launch feels like Christmas. Both the Oner Active team and EVOLVE YOU have earned my full trust over the years. It's a dream of mine to one day be part of the design team and contribute to a brand I truly believe in.

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GE

I’ve never had to contact Oner support…

I’ve never had to contact Oner support but I had a package lost in the mail and not only did they respond almost immediately but they were quick to rectify the situation and with the most professional and kindness. That is 10/10

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N

Had an issue with my leggings

Had an issue with my leggings, resolved swiftly!

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