Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notchβ€”high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

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Showing 971 - 980 of 996 reviews
c
5 out of 5 stars

Ocean were great from start to finish

Ocean were great from start to finish. I chose Ocean to sell my property as I had previously bought the property from them and am very pleased with the decision. The communication and support was great from Lawrence and the team, and we were able to complete on the sale within 8 weeks of listing it. Special thanks to Lisa who was my move manager and ensured I was always kept up to date as the sale progressed. Would highly recommend!

Date of experience: March 18, 2024

H
3 out of 5 stars

Overall good.

Elizabeth was great at communicating progression. I never met her but her emails were efficient and prompt. Viewings..A little more respect of the house would be appreciated, footprints etc. Admittedly the property was empty and needed an overhaul but it was an emotional attachment and home. Overall a good outcome, and would use again if needed.

Date of experience: March 16, 2024

L
5 out of 5 stars

Tommy has been very helpful

Tommy has been very helpful, friendly and communicative from setting up our viewing, through the application process and arranging check-in

Date of experience: March 15, 2024

GH
5 out of 5 stars

James & Jemima

James & Jemima are very knowledgeable, and so helpful. They make things very easy during the letting process, and are always on the end of the phone if i need any help or advise. Thank you!

Date of experience: March 14, 2024

sm
5 out of 5 stars

Thank you very much ocean estate…

Thank you very much ocean estate agents. They provided us with an indescribable level of service and stayed with us throughout the journey of making our dream home come true. Thank you for supporting us and standing behind us in all the difficult times we have gone through. We have no words to thank you especially ms sadie. We reccommond you to everyone who has a dream of a house. Thank you again Ocean Estate Agents and Ms. Sadie.

Date of experience: March 14, 2024

kc
5 out of 5 stars

Very Professional services

Very Professional services, i really appreciat dayly support from Phaedra King during all the process of my rent many thanks to you.

Date of experience: March 14, 2024

S

Sen

US

5 out of 5 stars

Fantastic Service from Ocean Estate Agents - Huge Thanks to Kelly Jones!

I wanted to share my incredibly positive experience with Ocean Estate Agents, particularly with solicitor Kelly Jones. Throughout the process of buying my new home, Kelly provided exceptional support and went above and beyond to ensure everything ran smoothly. Her responsiveness and efficiency were truly impressive. Kelly was always available to answer my questions and kept me updated every step of the way. Thanks to her fast action, the entire process was completed in under 8 weeks, which is much faster than I ever anticipated. If you're looking for a reliable and efficient solicitor to handle your property transaction, I highly recommend Kelly Jones at Ocean Estate Agents. Her dedication and expertise made the whole experience stress-free and successful.

Date of experience: March 13, 2024

LH
5 out of 5 stars

Detailed and responsiveness

Detailed and responsiveness

Date of experience: March 13, 2024

SY
5 out of 5 stars

Good and professional service

Great, professional and efficient

Date of experience: March 12, 2024

J
5 out of 5 stars

Very happy with our experience

Right from start when we were unsure about renting out our house, we were relieved at our first appointment with Scott. He had all of the answers, advise and really put us at ease. Very knowledgeable indeed. Also Jemima was very helpful, friendly and couldn’t do enough to make us happy and relaxed. We’ve found a lovely tenant and hope that the journey continues as smooth. Thanks Ocean, it’s been a pleasure

Date of experience: March 12, 2024

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