Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notchβ€”high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

1,000 total β€’ Write a review

Showing 961 - 970 of 996 reviews
PB
5 out of 5 stars

Chantelle was great!

We were really well looked after by Chantelle! She was very responsive, very helpful and easy to deal with.

Date of experience: March 23, 2024

SC
5 out of 5 stars

Great experience from start to finish

Great experience from start to finish . I would definitely recommend

Date of experience: March 22, 2024

I

Imo

US

5 out of 5 stars

Great service …

Worked alongside Melissa in our purchase, she kept us informed and involved in the process and worked hard to get things done in a timely manner!

Date of experience: March 22, 2024

M
1 out of 5 stars

Cheap, but basic service

The sales process management process was poor. The sale was complex and I had to intervene and manage the process myself to secure completion.

Date of experience: March 21, 2024

LT
5 out of 5 stars

Fantastic experience with Ocean

Fantastic experience with Ocean. Amelia was brilliant. She helped us through the process. In our case it was pretty unique as I moved from Spain but the process was great. Thanks guys!

Date of experience: March 21, 2024

S
4 out of 5 stars

Trying to find a pet-friendly property…

Trying to find a pet-friendly property in Bristol's already-competitive rental market was a nightmare for us! Thankfully we had Tommy, Jamie and the rest of the Ocean Southville team to help us find a suitable property in the end. Would recommend Ocean to anyone as the customer service has been great throughout.

Date of experience: March 20, 2024

LC
5 out of 5 stars

Melissa Bell

Mel has been great with her communication throughout the process of the sale of the property for my clients. She is always available to talk to and responds to emails promptly. Thanks Mel for all your hard work

Date of experience: March 20, 2024

JP
5 out of 5 stars

Thank you Tom and Lauren

Tom and Lauren were the two team members who worked on our behalf. They were dedicated, quick thinking, thoughtful and worked so hard. Tom did our valuation and together with the photographer, presented our house so beautifully which resulted in a quick sale and a number of offers over the asking price. Tom's guidance through the initial sale process was excellent. Thank you Tom and Lauren

Date of experience: March 19, 2024

MD
5 out of 5 stars

Properties

I met Emma for the first time round about the end of February to view a property that ocean had on the market, she was very friendly, very polite and listen to what I was looking for, Emma has continued to keep me up-to-date with new properties that has come on the market,I finally found one that I really liked and my offer was accepted, Emma arranged all of the viewings for me and met me every time. She has been outstanding with keeping me up-to-date with the next steps. Thank you so much for all your hard work Emma Beaumont

Date of experience: March 19, 2024

SD
5 out of 5 stars

Excellent service and excellent staff

Ocean have been fantastic estate agents throughout my application process for one of their properties. A special mention for William Jenkins who has been superb with dealing with any issues I had. Hope to deal with both Ocean and Will again.

Date of experience: March 19, 2024

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