Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
4.8
Excellent
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Review summary
Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
My experience with this agency has been exceptional
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
Flat letting and management
**Title: Outstanding Service from Ocean Estate Agents!** βββββ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notchβhigh-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
Fantastic experience for conveyancing and mortgage advise.
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
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Website
www.oceanhome.co.uk
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Showing 941 - 950 of 996 reviews
ZJ
Absolute pleasure
Working with Ocean was an absolute pleasure, the staff were very responsive and always keep me updated of my house purchase, very happy experience overall, highly recommended!
Date of experience: March 28, 2024
S
Solomiia
US
Best experience
We have never dealt with such a friendly, professional, kind and caring estate agent until Tommy came into our lives. Tommy has been amazing from start to finish. Very knowledgeable and provide a good service. He is willing to go the extra mile for the satisfaction of his customers. Extremely helpful and quick to respond with any queries I had. In a nutshell, he is the best guy around!
Date of experience: March 28, 2024
CB
Excellent service again
This is the third time we have used ocean finance to arrange our mortgage. Once again the service was excellent. Our switch this time encountered some major issues due to our current lender and in particular Tracey was fantastic. We would highly recommend
Date of experience: March 27, 2024
CH
Oceans Property Lawyers
Oceans Property Lawyers (specifically Victoria and Claire) were fantastic in assisting me with a Buy To Let Mortgage. Very professional and always at hand to help via email or phone. I would certainly recommend them to anyone who required this or a similar service.
Date of experience: March 27, 2024
DM
I am very much appreciated the helpβ¦
I am very much appreciated the help from the Team of Ocean Estate Agents, especially from Mr Alun Johnson and Miss Amelia West. As a stranger from Hong Kong to locate an accommodation, they clearly explained to me main point and how to process. Luckily, with the help of them, I can find an accommodation in a short period.
Date of experience: March 27, 2024
JS
Definitely let with Ocean!
I'm preparing to start a new let with Ocean - Clifton and the process has been smooth as can be from coordinating a viewing to referencing and beyond. Amelia in particular has been hugely helpful, guiding me through the process with clear, proactive communication and always being responsive to questions. I wish letting was as straightforward as it has been with Ocean everywhere else.
Date of experience: March 27, 2024
AM
The team at the Shirehampton branch inβ¦
The team at the Shirehampton branch in Bristol were amazing from start to end - thank you so much Mark and Tanya for your patience and enthusiasm in my first time buyer journey!
Date of experience: March 27, 2024
Ia
Best experience with Ocean
Best experience with Ocean , it,s a great choice , the team it,s very helpful, can give you good ideas abaut you dream house. If you ask me I will say Ocean it,s the best !
Date of experience: March 27, 2024
Ma
Ocean, Westbury-on-Trym, Bristol, gave it their all!
After what can only be described as a harrowing experience with Goodman & Lilley (G&L) in Henleaze last summer which ended in an aborted sale, we turned to Ocean in Westbury-on-Trym just before Christmas to help us sell our home. Itβs fair to say we were physically and mentally exhausted by then and extremely stressed/anxious when we relisted our home with Ocean. However, it quickly became clear that Ocean were very, very different from G&L. After hearing about our experiences last year, Ocean were determined not to let us down and vowed to get us through to completion this time around. Being honest, we were probably not the easiest customers Ocean had ever had, purely because of our awful experiences last year which eroded trust and tainted our view of estate agents in general. Because of our high stress levels, we really did need a lot of support in terms of frequent communication and relaying information promptly to us. However, Steve and Melissa (and also Tim, their professional photographer) gave it their all. They were always positive and genuinely complimentary about our much-loved 1920s home. This of course then cascaded down to potential buyers viewing our property. With some key suggestions from Steve regarding presenting our house a little better and with some fabulous photographs from Tim, we received two offers in days. We struck gold with a lovely couple who fell in love with our home. Once an offer was accepted Ocean sprang into action (especially Melissa) and continued to work hard to keep the process going until we exchanged and completed. Ocean worked hard as a team, from start to finish, to get us through to completion and for that we are very, very grateful to them all. If this alone has not persuaded you to ditch other estate agents who talk-the-talk but donβt walk-the-walk, and go straight to Ocean then perhaps this will. We completed (yes, completed with cash in our bank account) on our house sale in 10 weeks flat. This was from initial viewings to completion date. We appreciate this is quite extraordinary and that we did have very keen, dedicated buyers and a relatively small chain. However, this quick turnaround must still be commended and shows what can be done when all parties pull together and are 100% committed to the process going forward as quickly and as smoothly as possible. Very well done Ocean Westbury-on-Trym, we highly recommend you and wish you all the very best this year, and in the years to come. Thank you.
Date of experience: March 26, 2024
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