Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

1,000 total • Write a review

Showing 261 - 270 of 996 reviews
SE
4 out of 5 stars

Excellent in the price bracket.

For the price i paid Ocean gave an excellent service. The online portal was great for tracking the process. Karen, Louise and Sarah were very helpful, particularly when they had tasks they were progressing. I took one star off is because I think they were quite over-busy and while waiting for others to come back eg with enquiries, communication was much thinner. And there was no in-person meeting throughout. However very happy over all, would recommend particularly in this price bracket.

Date of experience: March 11, 2025

CP
5 out of 5 stars

Claire Ham valuation review.

Claire Ham was prompt, friendly, knowledgeable and very responsive following my valuation. Thank you.

Date of experience: March 10, 2025

S
5 out of 5 stars

A (rare) positive experience with a letting agency!

Had a really positive experience with Ocean Lettings Clifton. From initial viewing to rental application, Lily Butler was super responsive and clear in all her communications. She also went out of her way to ensure my move-in date happened without a hitch. Thanks!

Date of experience: March 10, 2025

vi
5 out of 5 stars

Ocean Estate Agents - Bradley Stoke conveyancingThey'll follow your needs patiently up…

They'll follow your needs patiently up to positive completion

Date of experience: March 10, 2025

M
5 out of 5 stars

Thank you conveyancing team from Ocean…

Thank you conveyancing team from Ocean homes - especially Claire Ford, who have given us proactive updates on our remortgage application and kept us on top of the things!

Date of experience: March 10, 2025

c
5 out of 5 stars

Clare Kington and Jenny Green

Clare Kington and Jenny Green were amazing. Could highly recommend them. They really couldn’t have been more help.

Date of experience: March 9, 2025

MJ
5 out of 5 stars

We can not recommend Ocean enough the…

We can not recommend Ocean enough the service and help we had from Claire Kington & Jenny Green was second to none 100% excellent

Date of experience: March 9, 2025

PC
5 out of 5 stars

Claire was so lovely when she came to…

Claire was so lovely when she came to value my house. Very professional and organised. First impressions always count and she certainly made a good one.

Date of experience: March 7, 2025

JC
3 out of 5 stars

The service could be much better

The overall service could be much better. The sale took 6 months to complete (even though the seller was also selling their house through Ocean), during this time certain aspects of the procedure proved to be difficult including organisation and communication. We found the solicitors to be particularly difficult and often rude in their mannerisms. That being said, we are thankful to Nicola who was very informative and helpful.

Date of experience: March 7, 2025

SR
5 out of 5 stars

Our experience with Ocean Lettings…

Our experience with Ocean Lettings Portishead has been nothing short of brilliant! Charlie was amazing, from start to finish in securing us a viewing, and all the processes after. We were very impressed; and very pleased with the service we received. Would recommend to all!

Date of experience: March 7, 2025

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