Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
4.8
Excellent
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Review summary
Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
My experience with this agency has been exceptional
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
Flat letting and management
**Title: Outstanding Service from Ocean Estate Agents!** βββββ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notchβhigh-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
Fantastic experience for conveyancing and mortgage advise.
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
Company details
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Contact info
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Website
www.oceanhome.co.uk
All reviews
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Showing 251 - 260 of 996 reviews
DT
Priced the property for sale
Priced the property for sale, advertised and got buyers interested. WE had offers for the property in a very short period of time. They have experience of the market appetite for properties and greatly assisted in the sale. Handle the sale beginning to end
Date of experience: March 14, 2025
AG
Efficient, transparent service
Ocean helped me secure a new flat within a matter of days. My agent, Jack Evans, was key, providing efficient communication and guidance.
Date of experience: March 14, 2025
DP
Good and bad
Good and bad. Communication was a bit too effective to the point off being confusing. One email notification per day or visit to the property is probably enough for most people. I was receiving far more emails than I required.
Date of experience: March 13, 2025
MS
Mrs S
US
Accommodating and professional.
Ocean managed to squeeze us in for a last minute viewing as we were travelling from afar and it was really appreciated. Jordan met us at the house, approachable, friendly and knowledgeable on the area. No pressure and she was able to give us any guidance on request to help our journey to being new home owners. Thank you Jordan and Ocean staff.
Date of experience: March 12, 2025
LH
Excellent and friendly service
From the very start with the free mortgage consultation, to viewings and communication with the team, it has been an easy journey with Ocean. They were very helpful chasing the necessary parties once the sale had been agreed and were very welcoming on completion day.
Date of experience: March 12, 2025
LW
Really responsive team
Really responsive team (Claire, Neil and Tracey) always on hand for any questions I had. They also updated my mortgage offer really quickly when I increased my deposit amount, as well as keeping me updated on changes to interest rates.
Date of experience: March 12, 2025
G
Gary
US
A Proper company
A Proper company. Helpful, professional and personal service. All staff in the Westbury on Trym office were thorough and courteous. Particular thanks to Melissa B who was helpful and supportive throughout the process. Weβll done guys. Cheers Kathyjames.
Date of experience: March 12, 2025
L
Lucy
US
A Fantastic First-Time Home Buying Experience with Ocean
We recently bought our first home through Ocean Estate Agents, and we couldn't be happier with the experience. From start to finish, they've been reliable, professional, and incredibly supportive. Our journey began with Vandross, who made booking viewings a breeze. He was always on top of things, friendly, and made us feel comfortable from the very start. Then, when we moved into the buying process, we had the pleasure of working with Melissa Bell. She was absolutely key in helping us get everything across the line quickly. Melissa was always in touch, liaising between us and the solicitors to ensure everything was moving forward smoothly. What really stood out, though, was how professional yet approachable and supportive she was. When we finally exchanged, it genuinely felt like having a friend on the other end of the phone congratulating us. Melissaβs warmth and enthusiasm made the whole experience feel even more special. Weβre so grateful to Ocean for making our first-time home-buying experience so easy and enjoyable. Theyβve been fantastic every step of the way, and we wholeheartedly recommend them to anyone looking to buy or sell. Thank you, Ocean!
Date of experience: March 12, 2025
A
Alex
US
A very positive buying experience
A very positive buying experience! Claire from Ocean was incredibly friendly and knowledgeable during my viewing. She helped me to successfully secure my property. From viewing to negotiating, to the offer being accepted by the seller, it all happened within the same day. Couldnβt ask for a better service than what was provided. Thank you Claire!
Date of experience: March 11, 2025
JG
All good
All good, trouble free experience with helpful staff.
Date of experience: March 11, 2025
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